Call Centre Manager | The Property Park | Call Center Job Vacancy 2024
Job Description
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The Property Park – Call Center Job Vacancy 2024 Details:
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| Code: | IA56K 760 |
| Employer: | The Property Park |
| Post Name: | Call Centre Manager |
| Job Location: | – |
| No. of Vacancies: | 2 |
| Job Type: | Full time |
| Job Category: | Customer Support / Call Centre |
| Gender: | Male/Female |
| Age Limitation : | 22 Y – 28 Y. (Max) |
| Educational Qualifications: | Minimum bachelor degree or masters studying level. |
| Experience Requirements: | – |
| Salary: | – |
| Apply Procedure: | Send your CV to the e-mail mentioned in the picture |
| Application Deadline: | Not Mentioned |
Apply Procedure:
Send your CV to the e-mail mentioned in the picture.
What is Call Centre Manager? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
According to Google, A Call Centre Manager in Bangladesh oversees the daily operations of call centers, ensuring customer service excellence and efficient workflow. This role involves managing a team of customer service representatives, setting performance targets, and implementing strategies to enhance customer satisfaction.
Key responsibilities include monitoring call metrics, training staff, handling escalated customer complaints, and coordinating with other departments to resolve issues. Additionally, the manager must ensure that the team adheres to company policies and meets regulatory compliance.
The benefits of a Call Centre Manager job include opportunities for career advancement, skill development in leadership and communication, and a competitive salary. This role often leads to higher management positions within the customer service or operations departments.
To qualify for this job, candidates typically need a bachelor’s degree in business administration, management, or a related field. Experience in customer service or call center operations is crucial, with many employers preferring candidates with at least 3-5 years of relevant experience. Strong leadership skills, problem-solving abilities, and proficiency in using call center software are also essential.
In Bangladesh, the call center industry is growing, making this role increasingly important and offering promising career prospects for skilled professionals.
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