Job Description
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Shohagh Group Call Centre Attendant Job 2024 Job Details:
We are pleased to provide you with comprehensive information regarding the Shohagh Group Job Circular 2024 for the position of Call Centre Attendant. Our objective is to present this information in an organized and easily accessible manner, ensuring that you can quickly access the essential details. If you are interested in exploring other enticing job opportunities, such as Government Jobs, Banking Jobs, Private Sector Jobs, Military Jobs, NGO Vacancies, Call Centre Attendant Job 2024 and more, we encourage you to explore our dedicated category section.
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Code: | SH54K 523 |
Employer: |
Shohagh Group |
Post Name: | Call Centre Attendant |
Job Location: | Dhaka |
No. of Vacancies: | Not Mentioned |
Job Type: | Full time |
Job Category: | Customer Support |
Gender: | Female |
Age Limitation : | 20 – 30 |
Educational Qualifications: | Bachelor Degree |
Experience Requirements: | 1 Year |
Salary: | Negotiable |
Apply Procedure: | Send your CV to the e-mail mentioned in the picture |
Application Deadline: | 31 May, 2024 |

Apply Procedure:
Send your CV to the e-mail mentioned in the picture.
What is Call Centre Attendant? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
According to Google, A Call Centre Attendant in Bangladesh plays a vital role in customer service across various industries, including telecommunications, banking, retail, and IT services. This position involves managing inbound and outbound calls, addressing customer inquiries, resolving issues, and providing product or service information to ensure customer satisfaction.
The benefits of being a Call Centre Attendant include stable employment with a regular salary, opportunities for bonuses based on performance, and a clear pathway for career advancement into supervisory or managerial roles within the customer service sector. This job helps in developing essential skills such as communication, problem-solving, and time management, which are valuable in any professional field. It also provides exposure to a variety of customer service scenarios, enhancing interpersonal skills and resilience.
Responsibilities of a Call Centre Attendant include answering incoming calls and responding to customer emails, managing customer accounts, and resolving complaints or issues. They must provide accurate information about products and services, handle customer inquiries efficiently, and maintain detailed records of customer interactions using call center software. Additionally, they need to follow up with customers to ensure their issues are resolved and gather feedback to improve service quality.
Qualifications for a Call Centre Attendant typically require a high school diploma or equivalent, although a bachelor’s degree in business, communications, or a related field can be advantageous. Essential skills include excellent verbal and written communication, strong listening abilities, patience, and a customer-centric approach. Proficiency with computers and familiarity with CRM systems are also important. Previous experience in customer service is beneficial, and an ability to work in a fast-paced environment is crucial for success in this role.
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