Vacancy at Rangamati Motors | Customer Care Executive Job 2024
Job Description
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Rangamati Motors Customer Care Executive Job 2024 Job Details:
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| Code: | SH54K 522 |
| Employer: |
Rangamati Motors |
| Post Name: | Customer Care Executive |
| Job Location: | Dhaka |
| No. of Vacancies: | 02 |
| Job Type: | Full time |
| Job Category: | Customer Support |
| Gender: | Male/Female Both |
| Age Limitation : | 18 – 26 |
| Educational Qualifications: | Bachelor Degree |
| Experience Requirements: | – |
| Salary: | Negotiable |
| Apply Procedure: | Send your CV to the e-mail mentioned in the picture |
| Application Deadline: | 24 June, 2024 |
Apply Procedure:
Send your CV to the e-mail mentioned in the picture.
What is Customer Care Executive? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
According to Google, A Customer Care Executive in Bangladesh plays a crucial role in various industries, including telecommunications, banking, retail, and hospitality, by providing exceptional service and support to customers. This job involves addressing customer inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving skills.
The benefits of being a Customer Care Executive include a stable salary, opportunities for performance-based incentives, and potential for career advancement into supervisory or managerial roles. This position offers valuable experience in customer service, communication, and conflict resolution, which are highly transferable skills in the job market. Additionally, it provides a platform for personal growth and professional development through training and interactions with diverse clientele.
Responsibilities of a Customer Care Executive include handling incoming calls, emails, or chats from customers, resolving their issues promptly, and providing information about products and services. They also manage customer accounts, process orders and returns, and document interactions in customer relationship management (CRM) systems. Additionally, they gather customer feedback, contribute to service improvement initiatives, and collaborate with other departments to ensure seamless customer experiences.
Qualifications for a Customer Care Executive typically require a high school diploma or equivalent, though a bachelor’s degree in business, communications, or a related field can be advantageous. Essential skills include excellent verbal and written communication, strong interpersonal abilities, and proficiency with computers and CRM software. Experience in customer service is beneficial, along with a patient and empathetic attitude, and the ability to handle stressful situations effectively.
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