Customer Relationship Management- Jr. Executive/Executive | Purple Care Ltd | Customer Relationship Management Job 2024
Job Description
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Purple Care Ltd – Customer Relationship Management Job 2024 Details:
We’re excited to provide detailed information about the 2024 Customer Relationship Management- Jr. Executive/Executive role at Purple Care Ltd. Our objective is to present this information clearly and accessibly so you can easily navigate it. If you’re exploring other career options in government, banking, the private sector, military, NGOs, or additional sales roles, we encourage you to explore our specialized categories.
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| Code: | IA56K 911 |
| Employer: | Purple Care Ltd |
| Post Name: | Customer Relationship Management- Jr. Executive/Executive |
| Job Location: | Dhaka |
| No. of Vacancies: | 6 |
| Job Type: | Full Time |
| Job Category: | Customer Support / Call Centre |
| Gender: | Male/Female |
| Age Limitation : | – |
| Educational Qualifications: | Bachelor’s degree in any discipline. |
| Experience Requirements: | 1-2 years experience |
| Salary: | – |
| Apply Procedure:Graphic Designer | Apply through the mail mentioned in the picture. |
| Application Deadline: | 31 August, 2024 |
Apply Procedure:
Apply through the mail mentioned in the picture.
What is Customer Relationship Management (CRM) Executive? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
According to Google, In Bangladesh, a Customer Relationship Management (CRM) Executive plays a pivotal role in enhancing and maintaining relationships between a company and its clients. This role is crucial in industries such as telecommunications, banking, and retail, where personalized service is key to customer satisfaction and loyalty.
*Job Description:* A CRM Executive manages client interactions, resolves issues, and ensures that services meet customer expectations. They use CRM software to track customer behavior, feedback, and engagement, tailoring strategies to improve retention and satisfaction.
*Career Benefits:* This position offers a dynamic career path with opportunities for growth into senior management roles, such as CRM Manager or Director of Customer Experience. The skills gained—such as problem-solving, communication, and data analysis—are transferable and highly valued in various industries.
*Responsibilities:* Key duties include handling customer inquiries, analyzing customer feedback, developing loyalty programs, and collaborating with sales and marketing teams to align customer service strategies with business goals.
*Qualifications:* Typically, a bachelor’s degree in business administration, marketing, or a related field is required. Strong communication skills, proficiency in CRM software, and the ability to analyze data are essential. Experience in customer service or sales can be an advantage.
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