Hiring Customer Service Executive | Shohoz Ltd | New Job Circular 2024
Job Description
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Customer Service Executive Job Circular 2024 Details:
We are excited to provide comprehensive details about the Customer Service Executive position for 2024 at Shohoz Ltd. Our aim is to present this information clearly and concisely, ensuring easy access for you. If you are considering exploring other career opportunities, such as roles in government, banking, private sector, military, NGOs, or other sales positions, we encourage you to explore our specialized categories.
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| Code: | SF56k 620 |
| Employer: |
Shohoz Ltd |
| Post Name: | Customer Service Executive |
| Job Location: | Dhaka |
| No. of Vacancies: | Not Mentioned |
| Job Type: | Full time |
| Job Category: | Customer Support / Call Centre |
| Gender: | Male/Female |
| Age Limitation : | – |
| Educational Qualifications: | Graduate |
| Experience Requirements: | – |
| Salary: | Negotiable |
| Apply Procedure: | Send your CV to the e-mail mentioned in the picture |
| Application Deadline: | Not Mention |
Apply Procedure:
Send your CV to the e-mail address mentioned in the picture.
What is Customer Service Executive? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
A Customer Service Executive in Bangladesh is pivotal in maintaining and enhancing customer satisfaction. This role involves addressing customer inquiries, resolving complaints, and providing information about products and services. The primary responsibilities include managing customer interactions through various channels like phone, email, and social media, documenting customer interactions, and ensuring timely and effective resolution of issues. Additionally, they play a role in gathering customer feedback to help improve the company’s offerings and services.
The benefits of a Customer Service Executive role in one’s career are considerable. It offers valuable experience in communication and problem-solving, which are essential skills in any industry. This job can lead to career advancement opportunities within the customer service department, such as supervisory or managerial positions, and can also serve as a stepping stone to roles in sales, marketing, or operations.
To qualify for a Customer Service Executive position in Bangladesh, candidates typically need at least a high school diploma, although a bachelor’s degree in business administration or a related field is preferred. Essential skills include excellent communication, patience, problem-solving, and familiarity with customer relationship management (CRM) software. Experience in customer service or a related field is often required. This job is ideal for individuals who enjoy interacting with people, are adept at handling challenging situations, and are committed to providing exceptional customer experiences.
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