Customer Service Officer | E-Zone | Customer Service Job 2024
Job Description
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E-Zone – Customer Service Job 2024 Details:
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| Code: | IA 58K936 |
| Employer: |
E-Zone |
| Post Name: | Customer Service Officer |
| Job Location: | Dhaka |
| No. of Vacancies: | 1 |
| Job Type: | Full time |
| Job Category: | Customer Support / Call Centre |
| Gender: | Male/Female |
| Age Limitation : | Up to 30 years |
| Educational Qualifications: | Bachelor’s degree in any discipline |
| Experience Requirements: | – |
| Salary: | BDT 14,000/- to 16,000/- |
| Apply Procedure: | Apply through the mail mentioned in the picture. |
| Application Deadline: | 19 September, 2024 |
Apply Procedure:
Apply through the mail mentioned in the picture.
What is Customer Service Officer? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
According to Google, A Customer Service Officer (CSO) in Bangladesh is a frontline role primarily found in banks, telecommunications, retail, and service-based industries. This job involves interacting with customers to address inquiries, resolve complaints, provide information about products and services, and ensure a positive customer experience. The role is vital for maintaining customer satisfaction and loyalty, making it a key position in any service-oriented business.
The benefits of a CSO job in Bangladesh include opportunities for career growth, skill development, and networking. This role can serve as a stepping stone to higher positions such as Customer Service Manager, Relationship Manager, or even roles in sales and marketing, depending on the company and industry. It also helps in developing communication, problem-solving, and interpersonal skills that are valuable across various career paths.
Responsibilities of a CSO typically include handling customer queries via phone, email, or in-person; managing complaints and providing solutions; processing transactions; and maintaining customer records. To qualify for this job, candidates usually need a bachelor’s degree in business, management, or a related field. Strong communication skills, a customer-focused attitude, basic computer literacy, and sometimes prior experience in customer service are also essential qualifications for securing this role.
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