Customer Support Service – Executive | ChefOnline | Customer Service Job Circular 2024
Job Description
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ChefOnline – Customer Service Job Circular 2024 Job Details:
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| Code: | NT57K 482 |
| Employer: | ChefOnline |
| Post Name: | Customer Support Service – Executive |
| Job Location: | Dhaka |
| No. of Vacancies: | — |
| Job Type: | Full time |
| Job Category: | Social Media Collected Jobs |
| Gender: | Male/Female Both |
| Age Limitation : | — |
| Educational Qualifications: | Bachelor Degree in Computer Science & Engineering |
| Experience Requirements: | 2 – 3 Years |
| Salary: | — |
| Apply Procedure: | Send your CV to the e-mail mentioned in the picture |
| Application Deadline: | — |
Apply Procedure:
Send your CV to the e-mail address mentioned in the picture.
What is Customer Support Service – Executive? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
A Customer Support Service – Executive is a professional responsible for ensuring customer satisfaction by addressing inquiries, resolving issues, and providing information about a company’s products or services. This role involves direct interaction with customers through various channels, including phone, email, chat, or social media. Customer Support Executives are essential in maintaining positive relationships with customers, handling complaints, troubleshooting problems, and providing timely and effective solutions. They may also assist in processing orders, returns, and coordinating with other departments to meet customer needs.
To become a Customer Support Service – Executive, candidates typically need a high school diploma or equivalent, although some employers prefer candidates with an associate’s or bachelor’s degree, particularly in business, communications, or a related field. Strong communication and interpersonal skills are crucial, as the role requires interacting with customers regularly. Problem-solving abilities, patience, and a customer-oriented mindset are also essential. Familiarity with customer service software and basic computer skills are often required, and prior experience in customer service can be beneficial.
The career benefits of being a Customer Support Service – Executive are substantial. This position offers a strong foundation in customer service, allowing individuals to develop critical communication, problem-solving, and conflict-resolution skills. It provides opportunities for career growth within the customer service department, such as advancing to supervisory or managerial roles. Additionally, the experience gained is highly transferable, opening doors to various roles in sales, account management, or other customer-facing positions, offering long-term career development and progression.
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