Customer Relationship Officer | Nurani Interior Ltd. | Customer Support Job Vacancy 2024
Job Description
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Nurani Interior Ltd. – Customer Support Job Vacancy 2024 Job Details:
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| Code: | NT57K 939 |
| Employer: | Nurani Interior Ltd. |
| Post Name: | Customer Relationship Officer |
| Job Location: | Dhaka |
| No. of Vacancies: | — |
| Job Type: | Full time |
| Job Category: | Social Media Collected Jobs |
| Gender: | Male/Female Both |
| Age Limitation : | — |
| Educational Qualifications: | Bachelor Degree |
| Experience Requirements: | — |
| Salary: | 15000 – 20000 |
| Apply Procedure: | Send your CV to the e-mail mentioned in the picture |
| Application Deadline: | — |
Apply Procedure:
Send your CV to the e-mail address mentioned in the picture.
What is Customer Relationship Officer? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
A Customer Relationship Officer (CRO) is responsible for managing and nurturing relationships between a company and its customers. Their primary goal is to ensure customer satisfaction, build long-term loyalty, and support the overall business by addressing customer needs and concerns. CROs act as the point of contact for customers, providing them with information, resolving issues, and maintaining a positive company image.
Key responsibilities include communicating with customers via phone, email, or in person to provide product or service information, handling inquiries and complaints, and ensuring quick and effective solutions to problems. CROs also track customer interactions, gather feedback, and use it to improve the company’s services or products. They may also assist in developing customer retention strategies and collaborate with other departments like sales and marketing to align customer relationship goals with broader business objectives.
To qualify for this position, a candidate typically needs a degree in business, marketing, communications, or a related field. Experience in customer service or client management is often required. Strong communication skills, empathy, and problem-solving abilities are essential, along with proficiency in CRM software and the ability to manage multiple customer interactions efficiently.
The career benefits of this role include growth opportunities in customer service management, sales, or account management. It develops essential skills in relationship management, customer communication, and service improvement, which are valuable in many industries.
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