Customer Relation Executive | Moto Mechs | Customer Support Jobs 2025

January 21, 2025
15000 / month
Application ends: February 22, 2025
Apply Now

Job Description

Apply Guideline

1.Register Once  2.Candidate Login  3.Create CV or Attach CV  4.Make CV – Video link as given on the menu

To apply for this job, start by Clicking Here to create a candidate profile and update your CV. Then, click the ‘Apply Now‘ button.

Moto Mechs Customer Relation Executive Job Circular 2025 Job Details:

We are seeking a dynamic and customer-focused individual to join our team as a Customer Relationship Executive. In this role, you will be responsible for managing customer interactions, addressing inquiries, and ensuring a seamless and positive experience for our clients. Your primary goal will be to build and maintain strong relationships with customers, enhancing their satisfaction and loyalty.

Job Summary

Code: EM329
Employer: Moto Mechs
Post Name: Customer Relation Executive
Job Location: Dhaka 
No. of Vacancies:
Job Type: Full Time
Job Category: Customer Support / Call Centre
Gender: Both
Age Limitation:
Educational Qualifications: HSC/ BA/ Diploma/ Bachelor’s degree in Business Administration, Marketing, or a related field/ Graduate 
Experience Requirements: 1 Year
Salary: Negotiable 
Apply Procedure: Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button.
Application Deadline: February 22, 2025 

 

Key Responsibilities:

  • Respond promptly and professionally to customer inquiries via phone, email, and in-person.
  • Coordinate with service technicians to provide accurate information to customers regarding service offerings and packages.
  • Manage service bookings and appointments, ensuring efficient scheduling and communication.
  • Gather and analyze customer feedback to identify areas for improvement.
  • Maintain accurate records of customer interactions and transactions.
  • Assist in developing and implementing customer service policies and procedures.
  • Collaborate with the marketing team to promote services and special offers.

Qualifications:

  • Proven experience in customer service or a customer-facing role.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Proficiency in MS Office and customer relationship management (CRM) software.
  • Passion for motorcycles and knowledge of the automotive industry is a plus.

Apply Procedure:

Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button

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