Darco Technologies Limited | Technical Support Specialist -Remote Role

August 24, 2022
25000 - 35000 / month
Application deadline closed.

Job Description

Darco Technologies Limited Job Circular 2022 Job Details:

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Code: AM-21K 603
Employer: Darco Technologies Limited
Post Name: Technical Support Specialist -Remote Role



Job Responsibilities

  • Provide a best-in-class service to clients and co-workers.
  • Become a subject matter expert in company’s technical support, technology, and workflows.
  • Remotely train and troubleshoot with users on company’s technology.
  • Assist with administrative tasks and projects as needed.
  • Automated and manual configuration and installation of computing hardware and software.
  • Windows OS configuration, support and management.
  • Working with other members of the Client Services team to test, establish, and maintain standard practices, processes, and technical components.
  • Maintaining an adequate inventory of standard hardware (computers, monitors, printers) and spare parts to allow rapid resolution of hardware troubleshooting calls.
  • Sharing in the management, training and supervision of Student Employees.
  • Working with members of the Purchasing team to obtain quotes, approvals, and place orders for technology purchases.
  • Working with other ITS staff to advise campus members on technology purchases.
  • Writing documentation and knowledge base articles on applications and procedures.
  • Backing-up front-line HelpDesk staff.
  • Building and maintenance of servers in support of client and/or IT services.
  • Providing first-level wiring infrastructure support.
  • Configuring and supporting campus telecommunications systems.
  • Working with external vendors to provide various campus repairs and services.

Employment Status



  • Work from home

Educational Requirements

  • Bachelor degree in any discipline

Experience Requirements

  • At least 3 year(s)

Additional Requirements

  • Age 18 to 35 years
  • Both males and females are allowed to apply
  • Have access to WIFI from home
  • Have own Computer / home office set up
  • Speak , Read and Write in English
  • Customer-focused mentality
  • Ability to make decisions in high priority scenarios and take ownership in effectively resolving problems.
  • Ability to explain processes to clients and coworkers in a detailed and organized manner.
  • Enjoy interacting with people remotely.
  • Highly proficient and comfortable with technology and spoken English.
  • A Level, BA/ BS, or in the process of completing degree preferred.
  • Minimum of 3+ years’ experience in client/technical support roles where technology played a key role.

Job Location

Anywhere in Bangladesh


    Tk. 25000 – 35000 (Monthly)

Compensation & Other Benefits

  • Weekly 2 holidays

Job Source

jobmatchingbd Online Job Posting. 

Read Before Apply

This role comes with the flexibility of working from home and is a FULLY remote role. MUST have access to WIFI, your own computer and MUST speak, read and write in English fluently.

*Photograph must be enclosed with the resume.

Apply Procedure

Send your CV to [email protected]
Darco Technologies Limited
Application Deadline : 22 Sep 2022
Published On
23 Aug 2022
Company Information
Darco Tecnologies Limited

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