Darco Technologies Limited | Technical Support Specialist -Remote Role

August 24, 2022
25000 - 35000 / month
Application deadline closed.

Job Description

Darco Technologies Limited Job Circular 2022 Job Details:

We are now sharing with you all the details of Darco Technologies Limited Job Circular 2022. We have sorted all the information below, that’s why you can get the pure information easily. If you want to get More Job Circular like Govt. Job, Bank Job , Private Jobs, Army Jobs, etc, you can check our category section. We are updating the latest Job Circular on our website daily. So let’s know the details about the circular with us.

Code: AM-21K 603
Employer: Darco Technologies Limited
Post Name: Technical Support Specialist -Remote Role

Vacancy

1

Job Responsibilities

  • Provide a best-in-class service to clients and co-workers.
  • Become a subject matter expert in company’s technical support, technology, and workflows.
  • Remotely train and troubleshoot with users on company’s technology.
  • Assist with administrative tasks and projects as needed.
  • Automated and manual configuration and installation of computing hardware and software.
  • Windows OS configuration, support and management.
  • Working with other members of the Client Services team to test, establish, and maintain standard practices, processes, and technical components.
  • Maintaining an adequate inventory of standard hardware (computers, monitors, printers) and spare parts to allow rapid resolution of hardware troubleshooting calls.
  • Sharing in the management, training and supervision of Student Employees.
  • Working with members of the Purchasing team to obtain quotes, approvals, and place orders for technology purchases.
  • Working with other ITS staff to advise campus members on technology purchases.
  • Writing documentation and knowledge base articles on applications and procedures.
  • Backing-up front-line HelpDesk staff.
  • Building and maintenance of servers in support of client and/or IT services.
  • Providing first-level wiring infrastructure support.
  • Configuring and supporting campus telecommunications systems.
  • Working with external vendors to provide various campus repairs and services.

Employment Status

Full-time

Workplace

  • Work from home

Educational Requirements

  • Bachelor degree in any discipline

Experience Requirements

  • At least 3 year(s)

Additional Requirements

  • Age 18 to 35 years
  • Both males and females are allowed to apply
  • Have access to WIFI from home
  • Have own Computer / home office set up
  • Speak , Read and Write in English
  • Customer-focused mentality
  • Ability to make decisions in high priority scenarios and take ownership in effectively resolving problems.
  • Ability to explain processes to clients and coworkers in a detailed and organized manner.
  • Enjoy interacting with people remotely.
  • Highly proficient and comfortable with technology and spoken English.
  • A Level, BA/ BS, or in the process of completing degree preferred.
  • Minimum of 3+ years’ experience in client/technical support roles where technology played a key role.

Job Location

Anywhere in Bangladesh

Salary

    Tk. 25000 – 35000 (Monthly)

Compensation & Other Benefits

  • Weekly 2 holidays

Job Source

jobmatchingbd Online Job Posting. 

Read Before Apply

This role comes with the flexibility of working from home and is a FULLY remote role. MUST have access to WIFI, your own computer and MUST speak, read and write in English fluently.

*Photograph must be enclosed with the resume.

Apply Procedure

Send your CV to [email protected]
Darco Technologies Limited
Application Deadline : 22 Sep 2022
Published On
23 Aug 2022
Company Information
Darco Tecnologies Limited

You can see these job posts also on our Facebook.

Page- jobmatchingbd.com

Group- jobmatchingbd.com-Group