Job Opportunity at E Zone BD | Customer Service Officer Job Circular in Dhaka 2024
Job Description
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E Zone BD -Customer Service Officer Job Circular in Dhaka 2024 Job Details:
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| Code: | SR57K 903.20 |
| Employer: | E Zone BD |
| Post Name: | Customer Service Officer |
| Job Location: | Dhaka |
| No. of Vacancies: | – |
| Job Type: | Full time |
| Job Category: | Customer Support/ Call Centre |
| Gender: | – |
| Age Limitation : | 30 Years |
| Educational Qualifications: | Bachelor Degree |
| Experience Requirements: | – |
| Salary: | 14000-16000 |
| Apply Procedure: | Send your CV to the Email address mentioned in the picture. |
| Application Deadline: | 22-08-2024 |
Apply Procedure:
Send your CV to the Email address mentioned in the picture.
What is Customer Service Officer? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
A Customer Service Officer (CSO) in Bangladesh plays a crucial role in maintaining the relationship between a company and its clients. This job involves handling customer inquiries, resolving complaints, providing product or service information, and ensuring a positive customer experience. The CSO serves as the frontline representative of the company, making strong communication skills, patience, and problem-solving abilities essential for success.
In terms of career benefits, a position as a CSO can serve as a solid entry point into various fields such as sales, marketing, and management. It offers opportunities for skill development, including customer interaction, conflict resolution, and teamwork, which are highly valued in many industries.
The responsibilities of a Customer Service Officer typically include responding to customer queries via phone, email, or in-person, processing orders, handling returns or exchanges, and keeping accurate records of customer interactions. They may also assist in training new staff and contribute to improving customer service processes.
To qualify for this job, candidates usually need at least a high school diploma, though a bachelor’s degree in business, communications, or a related field is often preferred. Proficiency in Bengali and English, strong computer skills, and prior experience in customer service or a related role are also advantageous.
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