Felix Controls Limited | Executive, Sales Support

August 26, 2022
Application deadline closed.

Job Description

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Code: AM-21K 721
Employer: Felix Controls Limited
Post Name: Executive, Sales Support



Job Responsibilities

  • Assist with design-build solution for several high profile projects.
  • Prepare cost estimates and scheduling for plan and spec projects.
  • Develop and maintain a technical relationship at major OEM’s worldwide.
  • Used Microsoft CRM to document activities of customer issues from start, to resolution.
  • Retain existing clients and perform cold calls to potential new clients and keep record in CRM database.
  • Work with prospects on backup solutions using SAN procedures to discover the best solution for that organization.
  • Review the customer requests for proposal (RFP) and establish requirements for the internal team and external vendors/suppliers.
  • Provide support to the sales staff in pre and post sales efforts and assist the team in RFP and RFQ process.
  • Prepare project/ Tender proposal as per RFP and RFQ.
  • Participates in SET activities, advising Director, Sales and is an active participant in other planning sessions.
  • Collaborates with the design, engineering, or research and development departments of the company to determine how products and services could be made or modified to suit the needs of the customer.
  • Uses technical skills to demonstrate to potential customers the usefulness of the product or service and how it may suit the customer better than competing products.
  • Prepares and delivers technical presentations explaining products or services to internal customers and prospective external customers.
  • Communicates directly with internal and external customers either on the phone or in email providing technical support.
  • Confers with customers and engineers to assess equipment needs and to determine customer requirements.
  • Collaborates with sales teams to understand customer requirements and provide sales support.
  • Plans and modifies products to meet customer needs.
  • Helps customers solve problems with installed equipment.
  • Recommends improved materials or machinery to customers, showing how changes will lower costs or increase production.
  • Work closely with Sales team while generating new ideas, developing and implementing any marketing plan, organizing events.
  • Support sales team with customer data and survey reports to ensure market positioning and coordinate with them to ensure better communication to reach out the targeted customer base.
  • Support and help implement ISO controls and procedures, and ERP changes and methodologies
  • Perform any other job as per decision by the Top Management.

Employment Status


Educational Requirements

  • Bachelor in Engineering (BEngg)
  • B.Sc. degree in engineering discipline from any reputed University.
  • BUET, KUET, RUET, CUET would add extra value
  • Bangladesh University of Engineering and Technology,Khulna University of Engineering and Technology,Rajshahi University of Engineering and Technology,Chittagong University of Engineering and Technology,Ahsanullah University of Science and Technology students will get preference

Experience Requirements

  • 2 to 5 year(s)
  • The applicants should have experience in the following area(s):
    Access Control, BMS, CCTV, Engineers, Fire Protection and Detection System, HVAC or MEP field
  • The applicants should have experience in the following business area(s):
    Engineering Firms

Additional Requirements

  • Age 23 to 30 years
  • Both males and females are allowed to apply
  • Strong computer skills Microsoft Suite, AutoCAD, CRM/ERP/MSRP and E-communication.
  • Should have pleasant personality with unique way of approach to achieve the target.
  • Excellent communication skills, both verbal and written
  • Time management and organizational skills
  • Experience and familiarity with company products and lines of business a plus
  • Should have good physical fitness and passion for sales support job.
  • Strong oral and written communication skill both in Bengali and English.
  • Capable of sound reporting for executing management decision.
  • An ability to work under pressure and to deadlines.
  • An ability to work independently and as a team.
  • Occasional travel required

Job Location




Compensation & Other Benefits

  • T/A, Mobile bill, Tour allowance, Medical allowance, Performance bonus, Provident fund, Insurance
  • Lunch Facilities: Partially Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2

Job Source

jobmatchingbd Online Job Posting.

Read Before Apply

Previous experience as an Applications Engineer in the field of Automation, Fire & Security (working with customers, engineering analysis, design, making proposals, etc.) is required.

*Photograph must be enclosed with the resume.

Apply Procedures


Send your CV to [email protected] 
Felix Controls Limited
Application Deadline : 17 Sep 2022
Published On
25 Aug 2022
Company Information
Felix Controls Limited
Address : 109/2 Monipuripara, Tejgaon, Dhaka – 1215
Web : www.felixbd.com
Business : Felix Controls Limited, a multi-disciplinary engineering firm, partners with building owners, architects, project managers and vendors, to deliver state-of-the-art building service solutions in HVAC Systems, Home Automation & Lighting Control Systems, Fire Detection & Protection Systems, Building Automation Systems and Security Systems. At Felix, we advise, we design, we assess and we deliver.

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