Hiring Technical Support | GAO Group Job Circular in Bangladesh 2024
Job Description
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GAO Group Job Circular in Bangladesh 2024 Job Details:
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| Code: | NT57K 414 |
| Employer: | GAO Group |
| Post Name: | Technical Support |
| Job Location: | Dhaka |
| No. of Vacancies: | — |
| Job Type: | Full time |
| Job Category: | Social Media Collected Jobs |
| Gender: | Male/Female Both |
| Age Limitation : | — |
| Educational Qualifications: | Bachelor Degree in Computer Science/Information Technology/Electrical and Electronics Engineering/Electronics and Communication Engineering/Telecommunication/Software Computer Applications/Electrical Engineering/Electronics/Automatic Controls |
| Experience Requirements: | 01 Years |
| Salary: | — |
| Apply Procedure: | Send your CV to the e-mail mentioned in the picture |
| Application Deadline: | — |
Apply Procedure:
Send your CV to the e-mail address mentioned in the picture.
What is Technical Support? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
Technical support involves assisting customers or clients with technical issues related to products or services, typically in the IT or electronics sectors. This role is crucial for ensuring that users can effectively use technology and resolve problems that may arise.
Responsibilities of technical support include diagnosing and troubleshooting hardware and software issues, providing solutions via phone, email, or chat, and guiding users through the process of resolving their problems. They may also document issues and resolutions, escalate complex problems to higher-level technical teams, and update knowledge bases or support documentation. Additionally, technical support staff may conduct training sessions or create user guides to help clients better understand the technology.
To qualify for this role, candidates generally need a strong understanding of computer systems, software applications, and technical troubleshooting. A background in information technology or computer science, often supported by relevant certifications or experience, is beneficial. Good communication skills, problem-solving abilities, and patience are essential for effectively assisting users and managing their concerns.
The benefit of working in technical support is gaining valuable experience in customer service and technical problem-solving. This role provides a strong foundation for advancing to more specialized IT positions, such as systems administrator, network engineer, or IT manager, and helps develop skills that are highly transferable across various technology-related careers.
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