Kite Games Studio Ltd. | Support Executive

Application deadline closed.

Job Description

Kite Games Studio Ltd. Job Circular 2022 Job Details:

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Code: AM-25K 166
Employer: Kite Games Studio Ltd.
Post Name: Support Executive

Key Selling Points

    Kite Games Studio, a leading mobile app development company in Bangladesh, is looking for Support Executives to assist users with any issue related to our apps. He/She has to work with other teams to improve service quality and customer satisfaction.

Vacancy

02

Job Responsibilities

  • Ensure service quality by replying to customer emails and reviews
  • Follow up the email chain and reviews, until the customer problem resolved
  • Handle and record customer queries or complaints and take initiatives to improve customer satisfaction
  • Handling Inbound & Outbound calls of clients promptly with customer service skills
  • Cross-checking the availability of our users’ concerns on a regular basis
  • Work as an effective member of the team & communicate with the proper authority
  • Manage social media and website of the company
  • Any other tasks assigned by the authority

Employment Status

Full-time

Workplace

  • Work at office

Educational Requirements

  • Bachelor degree in any discipline

Experience Requirements

  • At least 2 year(s)
  • Freshers are also encouraged to apply.

Additional Requirements

  • Age at least 24 years
  • Both males and females are allowed to apply
  • Complete English fluency.
  • Must have sound knowledge of computer and IT skills including the use of E-mail, Internet browsing, Google Docs & Sheets.
  • Preference will be given to those who have a basic understanding of mobile apps and can provide a workaround for issues.
  • Previous U.S.-based customer service experience is a plus.
  • Excellent interpersonal & communication skills.
  • Should have the ability to work under pressure.

Job Location

Dhaka (Mohakhali)

Salary

    Negotiable

Compensation & Other Benefits

  • Weekly 2 holidays (Friday, Saturday day off)
  • Public Holidays
  • Lunch Facilities: Full Subsidize with an afternoon snack and unlimited coffee/tea.
  • Salary Review: Yearly
  • Festival Bonus: 2
  • Friendly environment
  • Recreation facilities (Table tennis and Play Station 4)
  • Mini Gymnasium

Job Source

jobmatchingbd Online Job Posting.

Read Before Apply

If you find yourself suitable for the position, send your CV in PDF format through e-mail with the subject line “Application for the Post of Support Executive – SE1022” to [email protected]

*Photograph must be enclosed with the resume.

Apply Procedure

Kite Games Studio Ltd.

Send your CV to [email protected]
Application Deadline : 25 Nov 2022
Published On
26 Oct 2022
Company Information
Kite Games Studio Ltd.
Address : H- 283 (1st floor), Road- 19/C, Mohakhali DOHS, Dhaka.
Web : http://www.kitegamesstudio.com/
Business : We build quality Apps and Games for AppStore (iPhone & iPad) and PlayStore

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