Kite Games Studio Ltd. Job Circular 2022 Job Details:
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|Employer:||Kite Games Studio Ltd.|
|Post Name:||Support Executive|
Key Selling Points
- Kite Games Studio, a leading mobile app development company in Bangladesh, is looking for Support Executives to assist users with any issue related to our apps. He/She has to work with other teams to improve service quality and customer satisfaction.
- Ensure service quality by replying to customer emails and reviews
- Follow up the email chain and reviews, until the customer problem resolved
- Handle and record customer queries or complaints and take initiatives to improve customer satisfaction
- Handling Inbound & Outbound calls of clients promptly with customer service skills
- Cross-checking the availability of our users’ concerns on a regular basis
- Work as an effective member of the team & communicate with the proper authority
- Manage social media and website of the company
- Any other tasks assigned by the authority
- Work at office
- Bachelor degree in any discipline
- At least 2 year(s)
- Freshers are also encouraged to apply.
- Age at least 24 years
- Both males and females are allowed to apply
- Complete English fluency.
- Must have sound knowledge of computer and IT skills including the use of E-mail, Internet browsing, Google Docs & Sheets.
- Preference will be given to those who have a basic understanding of mobile apps and can provide a workaround for issues.
- Previous U.S.-based customer service experience is a plus.
- Excellent interpersonal & communication skills.
- Should have the ability to work under pressure.
Compensation & Other Benefits
- Weekly 2 holidays (Friday, Saturday day off)
- Public Holidays
- Lunch Facilities: Full Subsidize with an afternoon snack and unlimited coffee/tea.
- Salary Review: Yearly
- Festival Bonus: 2
- Friendly environment
- Recreation facilities (Table tennis and Play Station 4)
- Mini Gymnasium
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Read Before Apply
*Photograph must be enclosed with the resume.
26 Oct 2022
Kite Games Studio Ltd.
Address : H- 283 (1st floor), Road- 19/C, Mohakhali DOHS, Dhaka.
Web : http://www.kitegamesstudio.com/
Business : We build quality Apps and Games for AppStore (iPhone & iPad) and PlayStore
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