Hiring Online Customer Service | Anzara | New Job Circular 2024
Job Description
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Online Customer Service Job Circular 2024 Details:
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| Code: | SF56k 927 |
| Employer: |
Anzara |
| Post Name: | Online Customer Service |
| Job Location: | Dhaka |
| No. of Vacancies: | Not Mentioned |
| Job Type: | Full time |
| Job Category: | Customer Support / Call Centre |
| Gender: | Male/Female |
| Age Limitation : | – |
| Educational Qualifications: | Graduate |
| Experience Requirements: | – |
| Salary: | Negotiable |
| Apply Procedure: | Send your CV to the e-mail mentioned in the picture |
| Application Deadline: | Not Mention |
Apply Procedure:
Send your CV to the e-mail address mentioned in the picture.
What is Online Customer Service ? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
An Online Customer Service job in Bangladesh involves providing support and assistance to customers through digital channels such as email, live chat, and social media. This role is crucial for ensuring customer satisfaction and resolving issues promptly. Responsibilities include answering customer inquiries, troubleshooting problems, processing orders, managing returns, and maintaining detailed records of customer interactions. Online Customer Service representatives also provide information about products and services, and may escalate complex issues to higher-level support when necessary.
The benefits of working in Online Customer Service are substantial. This role enhances communication and problem-solving skills, provides experience with customer relationship management (CRM) systems, and offers a deep understanding of customer needs and behaviors. Career advancement opportunities include roles in customer service management, sales, or marketing, making it a solid foundation for various career paths.
To qualify for an Online Customer Service position in Bangladesh, candidates typically need a high school diploma or equivalent, though a bachelor’s degree in business, communications, or a related field is advantageous. Essential skills include strong written and verbal communication, proficiency with computers and online tools, and a customer-oriented mindset. Previous experience in customer service or a related field is beneficial. This job is ideal for individuals who are patient, empathetic, and adept at multitasking, with a passion for helping others and ensuring positive customer experiences.
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