Ship International Hospital | Officer – Customer Care

Application deadline closed.

Job Description

Ship International Hospital Job Circular 2022 Job Details:

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Code: AM-25K 165
Employer: Ship International Hospital
Post Name: Officer – Customer Care

Vacancy

Not specific

Job Responsibilities

  • Providing introductory information to new customers
  • Ensuring that customers are satisfied with services
  • Following up with clients or customers to check that they’re still satisfied with any purchases
  • Letting customers or clients know about additional services
  • Determining the quickest, most effective ways to answer a client’s or customer’s questions
  • Escalating queries and concerns
  • Troubleshooting common issues with a product or service
  • Working with a team of CSRs and other departments to find appropriate solutions
  • Managing a team of representatives offering customer support.
  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Planning the training and standardization of service delivery.
  • Selecting and hiring new staff.
  • Monitoring the work of individual representatives and of the team.
  • Conducting quality assurance surveys with customers and providing feedback to the staff.
  • Possessing excellent product knowledge to enhance customer support.
  • Maintaining a pleasant working environment for your team.

Employment Status

Full-time

Workplace

  • Work at office

Educational Requirements

  • Bachelor degree in any discipline

Experience Requirements

  • 1 to 4 year(s)
  • The applicants should have experience in the following area(s):
    Customer Care
  • The applicants should have experience in the following business area(s):
    Hospital

Additional Requirements

  • Age 23 to 30 years
  • Fluency and comprehension in written and spoken English.
  • Experience
  • 1 to 4 years of experience in the area of customer services in any others health care institutions will be considered as an added advantage.

Job Location

Dhaka

Salary

    Negotiable

Job Source

jobmatchingbd Online Job Post

Read Before Apply

*Photograph must be enclosed with the resume.

Apply Procedures

Email

Send your CV to [email protected]
Application Deadline : 15 Nov 2022
Published On
26 Oct 2022
Company Information
Ship International Hospital
Address : Dhaka-Ashulia Highway, Nishatnagar, Uttara, Turag, Dhaka-1711
Web : https://shiphospitalbd.com
Business : Ship International Hospital is a dream project between Japan And Bangladesh , that aspires to provide Japanese standard treatment facility to the people of Bangladesh in very affordable price . Our promise is that, we will bring Japanese technology , skills and facilities to the door step of the Bangladeshi people . We promise to serve the people of the Bangladesh with lots of sympathy, empathy and Love. This is the first JICA invested 650 bedded multi specialized hospital in Bangladesh with all the advanced facilities and Japanese style .

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