Ship International Hospital Job Circular 2022 Job Details:
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|Employer:||Ship International Hospital|
|Post Name:||Officer – Customer Care|
- Providing introductory information to new customers
- Ensuring that customers are satisfied with services
- Following up with clients or customers to check that they’re still satisfied with any purchases
- Letting customers or clients know about additional services
- Determining the quickest, most effective ways to answer a client’s or customer’s questions
- Escalating queries and concerns
- Troubleshooting common issues with a product or service
- Working with a team of CSRs and other departments to find appropriate solutions
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
- Work at office
- Bachelor degree in any discipline
- 1 to 4 year(s)
- The applicants should have experience in the following area(s):
- The applicants should have experience in the following business area(s):
- Age 23 to 30 years
- Fluency and comprehension in written and spoken English.
- 1 to 4 years of experience in the area of customer services in any others health care institutions will be considered as an added advantage.
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*Photograph must be enclosed with the resume.
26 Oct 2022
Ship International Hospital
Address : Dhaka-Ashulia Highway, Nishatnagar, Uttara, Turag, Dhaka-1711
Web : https://shiphospitalbd.com
Business : Ship International Hospital is a dream project between Japan And Bangladesh , that aspires to provide Japanese standard treatment facility to the people of Bangladesh in very affordable price . Our promise is that, we will bring Japanese technology , skills and facilities to the door step of the Bangladeshi people . We promise to serve the people of the Bangladesh with lots of sympathy, empathy and Love. This is the first JICA invested 650 bedded multi specialized hospital in Bangladesh with all the advanced facilities and Japanese style .
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