Team Lead Customer Service | Bondstein | Customer Service Job 2024
Job Description
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Bondstein – Customer Service Job 2024 Details:
We’re excited to share with you the latest job listing for a Team Lead Customer Service role at Bondstein for 2024. Our goal is to deliver this information in an easy-to-understand and accessible format, ensuring you can quickly find what you need. If you’re interested in exploring more job options, such as government positions, banking careers, private sector opportunities, military jobs, NGO vacancies, and various sales roles, we recommend visiting our categorized sections.
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| Code: | IA 58K746 |
| Employer: |
Bondstein |
| Post Name: | Team Lead Customer Service |
| Job Location: | Dhaka |
| No. of Vacancies: | 1 |
| Job Type: | Full Time |
| Job Category: | Customer Support / Call Centre |
| Gender: | Male/Female |
| Age Limitation : | – |
| Educational Qualifications: | – |
| Experience Requirements: | 2-3 years |
| Salary: | BDT 25,000 to 30,000 |
| Apply Procedure: | Apply through the link mentioned in the picture. |
| Application Deadline: | – |
Apply Procedure:
Apply through the link mentioned in the picture.
What is Team Lead Customer Service? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
According to Google, A “Team Lead Customer Service” job in Bangladesh involves overseeing a team of customer service representatives to ensure that clients receive exceptional support. This role requires strong leadership skills to manage, motivate, and guide the team towards meeting performance goals. The responsibilities include handling escalated customer issues, monitoring daily operations, providing feedback and training to team members, and implementing strategies to improve customer satisfaction.
The job offers significant career benefits, such as developing leadership and management skills, gaining experience in conflict resolution, and improving communication abilities. It also provides opportunities for career growth into higher managerial positions, such as Customer Service Manager or Operations Manager.
To qualify for a Team Lead Customer Service position in Bangladesh, candidates typically need a bachelor’s degree in business, management, or a related field. Previous experience in customer service, ideally in a supervisory role, is usually required. Key skills include excellent communication, problem-solving, and decision-making abilities. Proficiency in English and Bangla, along with familiarity with customer relationship management (CRM) software, is often beneficial. This role is well-suited for individuals who thrive in dynamic environments and have a passion for leading teams to deliver exceptional customer experiences.
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