Customer Care Officer | Shombhob Health Ltd | Customer Support Job Circular in Dhaka 2024
Job Description
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Customer Support Job Circular in Dhaka 2024 Job Details:
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| Code: | SR 59K168 |
| Employer: | Shombhob Health Ltd |
| Post Name: | Customer Care Officer |
| Job Location: | Dhaka |
| No. of Vacancies: | – |
| Job Type: | Full time |
| Job Category: | Customer Support/ Call Centre |
| Gender: | Female |
| Age Limitation : | 20-35 Years |
| Educational Qualifications: | Bachelor Degree |
| Experience Requirements: | 1-3 Years |
| Salary: | 13000-15000 |
| Apply Procedure: | Send your CV to the Email address mentioned in the picture |
| Application Deadline: | 30-09-2024 |
Apply Procedure:
Send your CV to the Email address mentioned in the picture.
What is Customer Care Officer? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
A Customer Care Officer (CCO) in Bangladesh typically serves as the primary point of contact between a company and its customers. This job revolves around addressing customer inquiries, resolving issues, and ensuring customer satisfaction across various sectors like telecommunications, banking, and retail. The role often requires handling complaints, providing information about products and services, and managing customer feedback.
In terms of career benefits, a CCO job is ideal for gaining experience in communication, problem-solving, and customer relationship management. It provides opportunities for growth in customer service, sales, or even management positions within an organization. The experience also helps develop interpersonal skills and emotional intelligence, which are valuable across industries.
Key responsibilities include responding to customer queries via phone, email, or social media, maintaining records of customer interactions, and coordinating with other departments to ensure prompt resolutions.
To qualify, candidates typically need a minimum of a high school diploma, though a bachelor’s degree in business or communication is often preferred. Fluency in Bengali and English, strong communication skills, and proficiency in using customer service software are essential. Additionally, patience, a positive attitude, and the ability to handle stressful situations are critical for success in this role.
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