Hiring Call Center Executive | Bhuyain IT | Call Center Job Circular 2024
Job Description
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Call Center Executive -Bhuyain IT Job Circular 2024 Job Details:
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| Code: | SR 59K668 |
| Employer: | Bhuyain IT |
| Post Name: | Call Center Executive |
| Job Location: | Dhaka |
| No. of Vacancies: | – |
| Job Type: | Full time |
| Job Category: | Customer Support/ Call Centre |
| Gender: | – |
| Age Limitation : | – |
| Educational Qualifications: | – |
| Experience Requirements: | – |
| Salary: | Negotiable |
| Apply Procedure: | Send your CV to the Email address mentioned in the picture |
| Application Deadline: | – |
Apply Procedure:
Send your CV to the Email address mentioned in the picture.
What is Call Center Executive? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
A Call Center Executive in Bangladesh primarily handles inbound and outbound calls to address customer inquiries, provide support, or promote products and services. This job is vital in industries like telecom, banking, healthcare, and retail, where customer interaction is crucial. Executives ensure customer satisfaction, resolve complaints, and sometimes engage in sales.
Responsibilities include answering calls, resolving issues, guiding customers, maintaining records, and adhering to company policies. Some roles may require upselling products or conducting follow-up calls. Strong communication skills, patience, and problem-solving abilities are essential.
Qualifications for this role generally include a minimum of an HSC (Higher Secondary Certificate) or bachelor’s degree. Proficiency in both Bangla and English, along with basic computer skills, is often required. Additionally, experience in customer service or a related field can be an advantage.
In terms of career benefits, the role offers an entry point into various industries, with opportunities to advance into supervisory, training, or managerial positions. It helps develop communication, conflict resolution, and multitasking skills, which are valuable in many other career paths. With the growing emphasis on customer service in Bangladesh, this job has stable demand and prospects for growth.
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