Junior Customer Experience Officer | Khelboo | Customer Support Job Circular 2024
Job Description
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Khelboo – Junior Customer Experience Officer Job Circular 2024 Job Details:
We’re excited to provide you with detailed information about the 2024 Junior Customer Experience Officer position at Khelboo. Our goal is to present everything clearly and accessibly, making it easy for you to find the details you need. If you’re interested in other opportunities—whether in government, banking, the private sector, military, NGOs, or additional sales roles—feel free to explore our specialized categories.
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| Code: | KI 60K260 |
| Employer: | Khelboo |
| Post Name: | Junior Customer Experience Officer |
| Job Location: | Chittagong |
| No. of Vacancies: | – |
| Job Type: | Full Time, Internship |
| Job Category: | Customer Support / Call Centre, Internship |
| Gender: | Male |
| Age Limitation : | – |
| Educational Qualifications: | Graduates |
| Experience Requirements: | – |
| Salary: | Negotiable |
| Apply Procedure: | Send your CV to the mail and mentioned in the picture or click apply now button |
| Application Deadline: | 19 October, 2024 |
Apply Procedure:
Send your CV to the mail and mentioned in the picture or click apply now button
What is Junior Customer Experience Officer? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
A Junior Customer Experience Officer in Bangladesh is an entry-level role focused on enhancing customer satisfaction by managing client interactions and ensuring smooth service delivery. This position is common in sectors like telecommunications, banking, retail, and service-oriented companies. The primary responsibilities include handling customer inquiries, resolving issues, providing product or service information, and maintaining customer records. They may also gather feedback to improve overall customer experience and coordinate with other departments for swift problem resolution.
To excel in this role, candidates typically need a bachelor’s degree in business, marketing, or a related field. Strong communication skills in both Bangla and English, problem-solving abilities, and proficiency in customer relationship management (CRM) software are often required. Experience in customer service is an advantage, but many companies offer training to fresh graduates.
The job offers a solid foundation for career growth, providing an opportunity to develop communication and interpersonal skills while gaining exposure to customer relationship management. It can lead to higher roles like Senior Customer Experience Officer, Team Leader, or Customer Experience Manager. Moreover, working in this position helps individuals build a professional network and gain industry-specific knowledge, making it a valuable step in one’s career journey.
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