S.M. Abdullah Aman Azmi

December 30, 1991

About Candidate

Location

Education

M
Masters in English Language & Teaching 2016
Eastern University
B
Bachelor in English Language & Literature 2014
Eastern University
H
HSC in Business Studies 2009
Barisal Model School & College
S
SSC in Business Studies 2007
Barisal Zilla School

Work & Experience

E
Executive - Documents Controller August, 2022 - August, 2023
Al Shahin Travel & Tourism (Riyadh, Saudi Arabia)

1. Manage requests for documentation. 2. File documents in physical and digital records and ensure appropriate storage. 3. Review and maintain the accuracy of the records, editing where necessary to ensure they are up to date. 4. Manage the processes around documentation within the organization. 5. Maintain confidentiality around sensitive documentation.

T
Ticketing Staff March, 2022 - July, 2022
AlDaleel Travel & Tourism (Jeddah, Saudi Arabia)

1. Discuss travel goals with customers, including lodging preferences and budget. 2. Compare complete and partial packages to find the best fit for the client. 3. Use travel software to book all aspects of the clients trip. 4. Record all transactions and provide the customer with appropriate receipts. 5. Handle customer complaints, travel issues, or refund requests. 6. Answer phones and assist customers in making, altering, or canceling air bookings, hotel bookings & reservations. 7. Respond to emails with reservation information, confirmations, and additional details.

S
Senior Executive - International Marketing January, 2020 - July, 2021
Savor International Limited (Niketon)

1. Sales and marketing with customers overseas over the phone. 2. To look after customer quarries. 3. Sellers buyers communication buildup. 4. Counseling with the client. 5. Physical event management. 6. Virtual meeting arrangement. 7. Customer relation development. 8. Data entry & distribution among the teammates. 9. Digital marketing campaign and other sales, marketing related works.

O
Overseas Team Leader - Kenya Sales August, 2016 - December, 2019
SBT Japan Limited (Banani)

1. Sales and marketing with customers in overseas over phone. 2. Send stock list to customers and check & return emails. 3. To look after customer quarries. 4. Product promotion activities. 5. Counseling with client. 6. Corporate sales meeting arrange. 7. Train up the teammates to achieve the sales target. 8. Telemarketing. 9. Customer relation development, and other sales, marketing related works.

Portfolio

Skills

Communication
100%
Leadership
80%
Customer Service
100%
International Sales & Marketing
100%
Problem Solving
80%
Patience & Adaptability
79%

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