Vacancy Announcement at Intellier Limited | Call Center Agent Job Circular 2024
Job Description
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Intellier Limited – Call Center Agent Job Circular 2024 Job Details:
We’re excited to share comprehensive details about the Call Center Agent position for 2024 at Intellier Limited. Our objective is to present this information clearly and accessibly so that you can easily find what you’re looking for. If you’re also exploring other career opportunities in government, banking, the private sector, military, NGOs, or other sales roles, we invite you to explore our specialized categories.
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| Code: | NT55K 979 |
| Employer: | Intellier Limited |
| Post Name: | Call Center Agent |
| Job Location: | Dhaka |
| No. of Vacancies: | 05 |
| Job Type: | Full time |
| Job Category: | Social Media Collected Jobs |
| Gender: | Male/Female Both |
| Age Limitation : | — |
| Educational Qualifications: | Graduate Degree in Business |
| Experience Requirements: | 01 Years |
| Salary: | 12000 |
| Apply Procedure: | Send your CV to the e-mail mentioned in the picture |
| Application Deadline: | 02-07-2024 |
Apply Procedure:
Send your CV to the e-mail address mentioned in the picture.
What is Call Center Agent? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
A Call Center Agent is responsible for handling incoming and outgoing customer calls for an organization. Their primary responsibilities include answering customer inquiries, resolving issues, processing orders, providing information about products and services, and maintaining customer satisfaction. They may also handle complaints, troubleshoot technical problems, and escalate complex issues to higher-level support when necessary. Call Center Agents are often required to keep accurate records of customer interactions and follow up on outstanding issues to ensure resolution.
To become a Call Center Agent, candidates generally need a high school diploma or equivalent, though some employers may prefer post-secondary education. Strong communication skills, both verbal and written, are essential. Candidates must also possess good problem-solving abilities, patience, and a customer-focused attitude. Familiarity with computer systems and the ability to quickly learn new software are also important, as agents often use multiple systems to handle customer queries.
The career benefits of working as a Call Center Agent include gaining valuable customer service experience, which is applicable to many industries and roles. This position can serve as a stepping stone to more advanced roles in customer service, sales, or other areas of business. It offers opportunities to develop skills in communication, problem-solving, and time management. Additionally, Call Center Agents often receive training and development, which can lead to career advancement within the company or industry.
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