Hiring Client Relation Officer | Brac Kumon Limited | Call Center Job Circular 2024
Job Description
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Client Relation Officer -Brac Kumon Limited Job Circular 2024 Job Details:
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| Code: | SR 60K806 |
| Employer: | Brac Kumon Limited |
| Post Name: | Client Relation Officer |
| Job Location: | Dhaka |
| No. of Vacancies: | – |
| Job Type: | Full Time/ Contractual |
| Job Category: | Customer Support/ Call Centre |
| Gender: | – |
| Age Limitation : | – |
| Educational Qualifications: | Bachelor Degree |
| Experience Requirements: | 1 Years |
| Salary: | Negotiable |
| Apply Procedure: | Send your CV directly to the Institute address or to the mail mentioned in the picture or click apply now button |
| Application Deadline: | 07-11-2024 |
Apply Procedure:
Send your CV directly to the Institute address or to the mail mentioned in the picture or click apply now button
What is Client Relation Officer? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
A Client Relation Officer (CRO) in Bangladesh plays a crucial role in maintaining and enhancing client relationships for a company, often within sectors like banking, telecommunications, hospitality, and corporate services. This role focuses on understanding client needs, resolving inquiries, ensuring satisfaction, and fostering long-term partnerships. CROs may also assist in onboarding new clients, coordinating with internal teams to meet client expectations, and gathering feedback to improve service offerings.
Career benefits include gaining valuable communication, negotiation, and problem-solving skills, which are widely applicable in various sectors. CROs often work closely with high-level management and clients, allowing them to develop a strong professional network. This experience can open pathways to senior roles in customer service, client management, and business development.
Key responsibilities include responding to client inquiries, managing client accounts, resolving complaints, and ensuring high client satisfaction. CROs may also work on documentation, service reviews, and identifying opportunities to upsell or improve service quality.
Qualifications typically include a Bachelor’s degree in Business Administration, Marketing, or a related field. Strong communication skills, a client-focused approach, and familiarity with CRM software are often required. Experience in customer service or client relations is advantageous and, for some roles, fluency in multiple languages is beneficial.
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