Customer Care Executive | Diamond World | Customer Care Executive Job 2024
Job Description
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Diamond World – Customer Care Executive Job 2024 Details:
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| Code: | IA56K 765 |
| Employer: | Diamond World |
| Post Name: | Customer Care Executive |
| Job Location: | – |
| No. of Vacancies: | 01 |
| Job Type: | Full time |
| Job Category: | Customer Support / Call Centre |
| Gender: | Male/Female |
| Age Limitation : | 23 to 32 years. |
| Educational Qualifications: | Minimum bachelor degree |
| Experience Requirements: | At least 2 years’ experience. |
| Salary: | – |
| Apply Procedure: | Send your CV to the e-mail mentioned in the picture |
| Application Deadline: | Not Mentioned |
Apply Procedure:
Send your CV to the e-mail mentioned in the picture.
What is Customer Care Executive ? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
According to Google, A Customer Care Executive in Bangladesh plays a crucial role in managing customer relationships and ensuring customer satisfaction. This job typically involves handling customer inquiries, resolving complaints, providing product and service information, and maintaining customer records. It is an entry-level position that often serves as a stepping stone for further career advancement in the fields of customer service, sales, and management.
The benefits of this job include the opportunity to develop strong communication and problem-solving skills, gain experience in customer relationship management, and work in diverse industries such as telecommunications, banking, retail, and IT services. Additionally, it offers a clear career progression path, with possibilities for promotion to supervisory and managerial roles.
Responsibilities of a Customer Care Executive include answering calls and emails from customers, troubleshooting issues, processing orders and returns, and providing accurate information about products and services. They also need to maintain a positive and professional demeanor to enhance customer satisfaction and loyalty.
To qualify for this job, candidates typically need a minimum of a high school diploma, though a bachelor’s degree in business administration or a related field is often preferred. Strong communication skills, proficiency in using computer applications, and the ability to work under pressure are essential. Previous experience in customer service is an advantage but not always required, as many companies provide on-the-job training.
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