Customer Care Executive | Global Creative IT Ltd | Customer Support Job Circular in BD 2024

in Customer Support Call Centre, Social Media Collected Jobs
Full Time
Dhaka
August 6, 2024

Job Overview

  • Date Posted
    August 6, 2024
  • Location
    Dhaka
  • Expiration date
    August 10, 2025
  • Gender
    Female
  • Industry
    Private Company
  • Qualification
    HSC
  • Position Name
    Customer Care Executive

Job Description

To apply for this job, start by Clicking Here to create a candidate profile and update your CV. Then, click the ‘Apply Now‘ button.

Global Creative IT Ltd – Customer Support Job Circular in BD 2024 Job Details:

We are pleased to provide detailed information about the Customer Care Executive position available in 2024 at Global creative IT Ltd. Our goal is to present this information clearly and in an easy-to-understand way so that you can easily find what you are looking for. If you are considering other career opportunities in government, banking, the private sector, military, NGOs, or other sales roles, we invite you to explore our specialized categories.

Our main focus is to keep you informed with the latest job listings that match your specific preferences and requirements. We regularly update our website with the most recent job openings to ensure you are well-informed. Let us help you navigate through this particular job advertisement and assist you in finding your ideal position.

Code: NT57K 247
Employer: Global Creative IT Ltd
Post Name: Customer Care Executive
Job Location: Dhaka
No. of Vacancies: —
Job Type: Full time
Job Category: Social Media Collected Jobs
Gender: Female
Age Limitation : —
Educational Qualifications: HSC
Experience Requirements: —
Salary: —
Apply Procedure: Send your CV to the e-mail mentioned in the picture
Application Deadline: —
Customer Support Job Circular in BD 2024
“The photo impeccably presents all the essential job details. From the name of the company and available positions to the number of vacancies, the location, salary, responsibilities, and the method of application.”

Apply Procedure:

Send your CV to the e-mail address mentioned in the picture.

What is Customer Care Executive? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?

A Customer Care Executive is a vital part of a company’s customer service team, responsible for ensuring that customers have a positive experience with the company’s products or services. This role involves addressing customer inquiries, resolving complaints, and providing information about products and services to enhance customer satisfaction and loyalty.

The responsibilities of a Customer Care Executive include handling customer inquiries via phone, email, or chat, providing accurate information and solutions, and maintaining detailed records of customer interactions. They work to resolve issues promptly, escalate complex cases to higher management when necessary, and follow up with customers to ensure their needs have been met. Additionally, Customer Care Executives may gather customer feedback to help improve products and services, and contribute to creating a customer-centric environment within the organization.

To qualify for this position, candidates typically need a high school diploma or equivalent, though a bachelor’s degree in business or communications can be advantageous. Strong communication and interpersonal skills, empathy, patience, and problem-solving abilities are crucial for success in this role. Familiarity with customer service software and tools can also be beneficial.

The benefits of being a Customer Care Executive include the opportunity to develop valuable skills in communication, conflict resolution, and customer relationship management. This role offers a solid foundation for career advancement within the customer service field, with potential progression to roles such as Customer Service Supervisor or Manager. Additionally, it provides insights into customer behavior and business operations, which can be valuable in various other roles within a company.

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