MTO – Customer Support | Twelve Clothing Limited | Customer Support Job in BD 2024
Job Description
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Twelve Clothing Limited – Customer Support Job in BD 2024 Job Details:
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| Code: | NT56K 949 |
| Employer: | Twelve Clothing Limited |
| Post Name: | MTO – Customer Support |
| Job Location: | Dhaka |
| No. of Vacancies: | — |
| Job Type: | Full time |
| Job Category: | Social Media Collected Jobs |
| Gender: | Male/Female Both |
| Age Limitation : | — |
| Educational Qualifications: | Graduation in Any |
| Experience Requirements: | 0 – 1 Years |
| Salary: | — |
| Apply Procedure: | Send your CV to the e-mail mentioned in the picture |
| Application Deadline: | — |
Apply Procedure:
Send your CV to the e-mail address mentioned in the picture.
What is MTO – Customer Support? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
An MTO (Made-To-Order) Customer Support Executive plays a pivotal role in businesses that offer customized products or services tailored to individual customer specifications. This position is essential in ensuring a seamless and satisfying customer experience throughout the ordering and production process. The primary responsibilities of an MTO Customer Support Executive include managing customer inquiries, guiding clients through the customization process, handling order placements, and ensuring that all customer requirements are accurately communicated to the production team. They also address any issues that arise during the production or delivery phases and provide updates to customers on the status of their orders.
To be successful in this role, candidates typically need a bachelor’s degree in business administration, communication, or a related field. Strong interpersonal and communication skills are crucial, as well as proficiency in using customer relationship management (CRM) software. Attention to detail and problem-solving abilities are essential for accurately translating customer needs into production specifications.
A career as an MTO Customer Support Executive offers valuable experience in customer service and operations management. This role provides opportunities for growth into higher-level positions such as Customer Service Manager or Operations Manager, allowing individuals to expand their skills in leadership and strategic planning while contributing to the company’s success in meeting customer demands.
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