Customer Service Representative | Fifotech | Customer Support Jobs 2024
Job Description
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Fifotech – Customer Support Jobs 2024 Details:
We’re excited to share detailed information about the 2024 Customer Service Representative role at Fifotech. Our goal is to present this information in a clear and accessible way, making it easy for you to navigate.
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| Code: | IA 59K644 |
| Employer: |
Fifotech |
| Post Name: | Customer Service Representative |
| Job Location: | Dhaka |
| No. of Vacancies: | 50 |
| Job Type: | Part Time/Full Time |
| Job Category: | Customer Support / Call Centre |
| Gender: | Male/Female |
| Age Limitation : | – |
| Educational Qualifications: | HSC, Undergraduate or Graduate |
| Experience Requirements: | – |
| Salary: | 10,000/- |
| Apply Procedure: | Apply through the mail mentioned in the picture. |
| Application Deadline: | – |
Apply Procedure:
Apply through the mail mentioned in the picture.
What is Customer Service Representative? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
According to Google, A Customer Service Representative (CSR) in Bangladesh plays a key role in businesses by interacting with customers to address their needs and solve issues. This job is primarily found in industries like telecommunications, e-commerce, and banking, and typically involves communication through phone, email, or chat. As Bangladesh’s service sector grows, the demand for CSRs is increasing.
Responsibilities include responding to customer queries, providing product or service information, handling complaints, and ensuring customer satisfaction. A CSR must be patient, polite, and efficient in resolving issues. Multitasking and problem-solving are crucial in this role.
Qualifications for this position often include a minimum of a high school diploma or equivalent, though a bachelor’s degree in business or communications can be an advantage. Fluency in both Bangla and English, along with strong communication and interpersonal skills, is essential. Familiarity with customer relationship management (CRM) software is also beneficial.
Career benefits of a CSR job include building strong communication and people skills, gaining experience in customer relations, and developing problem-solving abilities. It can serve as a stepping stone to higher roles in customer service management or other corporate positions, offering a pathway for career advancement in Bangladesh’s expanding corporate sector.
jobmatchingbd.com ওয়েবসাইটে প্রকাশিত চাকুরির বিজ্ঞপ্তিতে, আবেদন ফি হিসেবে টাকা চাওয়া হলে, অনুগ্রহ করে উক্ত চাকুরিটি নিজ দায়িত্বে যাচাই করে নিবেন। গুগল থেকে, প্রতিষ্ঠানের ওয়েবসাইট, ফেসবুক পেজ, ফোন নাম্বার, ঠিকানা ইত্যাদির মাধ্যমে যাচাই করে নিতে পারেন। সামাজিক সেবা হিসেবে আমাদের টিম সর্বদা সঠিক এবং নির্ভরযোগ্য মাধ্যম থেকে সর্বশেষ চাকুরির নিয়োগ বিজ্ঞপ্তি সংগ্রহ করার চেষ্টা করে থাকেন।
এছাড়াও, নিয়োগকর্তারা সরাসরি আমাদের সাইটে একাউন্ট রেজিস্ট্রেশন করার মাধ্যমে নিজ প্রতিষ্ঠানের চাকুরির বিজ্ঞপ্তি প্রচার করেন
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