Customer Service Executive | BANBOX | Customer Support Jobs Circular 2024
Job Description
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BANBOX – Customer Service Executive Job Details | Customer Support Jobs Circular 2024:
We’re thrilled to offer detailed information about the 2024 Customer Service Executive position at BANBOX. Our aim is to present this information clearly and accessibly, so you can easily find what you need. If you’re also considering other career paths in government, banking, the private sector, military, NGOs, or various sales roles, we invite you to explore our specialized categories.
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| Code: | NT 61K937 |
| Employer: | BANBOX |
| Post Name: | Customer Service Executive |
| Job Location: | Dhaka |
| No. of Vacancies: | 02 |
| Job Type: | Full Time |
| Job Category: | Customer Support / Call Centre |
| Gender: | Male/Female Both |
| Age Limitation: | — |
| Educational Qualifications: | HSC/Diploma/Graduate |
| Experience Requirements: | — |
| Salary: | 15000 – 17000 |
| Apply Procedure: | Send your CV to the mail mentioned in the picture or click apply now button |
| Application Deadline: | 31-12-2024 |
Apply Procedure:
Send your CV to the mail mentioned in the picture or click apply now button
What is Customer Service Executive? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
According to Google In the Bangladesh, A Customer Service Executive is a professional responsible for managing interactions between a company and its customers, ensuring satisfaction and fostering positive relationships. They address inquiries, resolve issues, and provide information about products or services.
The responsibilities of a Customer Service Executive include answering customer queries via phone, email, or chat; resolving complaints by providing appropriate solutions; guiding customers in using products or services; maintaining detailed records of customer interactions; and collaborating with other departments to improve overall customer experience.
To qualify for this position, candidates typically need a high school diploma or equivalent; some employers may prefer a bachelor’s degree. Essential skills include excellent communication and interpersonal abilities, problem-solving aptitude, patience, and proficiency with customer service software and tools.
Pursuing a career as a Customer Service Executive offers several benefits. It provides opportunities to develop strong communication and problem-solving skills, which are valuable in various professions. The role often serves as an entry point into a company, allowing for internal advancement into supervisory or specialized positions. Additionally, experience in customer service is highly transferable, opening doors to opportunities across multiple industries.
In summary, a Customer Service Executive plays a crucial role in maintaining customer satisfaction and loyalty, requiring strong interpersonal skills and offering a foundation for career growth in various fields.
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