Customer Service Executive | Epyllion Group | Executive Job Circular 2024
Job Description
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Epyllion Group – Customer Service Executive Job Circular 2024 Job Details:
We’re excited to provide detailed information about the 2024 Customer Service Executive role at Epyllion Group. Our objective is to present this information clearly and accessibly so you can easily navigate it. If you’re exploring other career options in government, banking, the private sector, military, NGOs, or additional sales roles, we encourage you to explore our specialized categories.
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| Code: | KI 60K306 |
| Employer: | Epyllion Group |
| Post Name: | Customer Service Executive |
| Job Location: | Narayanganj |
| No. of Vacancies: | – |
| Job Type: | Full Time |
| Job Category: | Customer Support / Call Centre |
| Gender: | – |
| Age Limitation : | 25 Years |
| Educational Qualifications: | BBA |
| Experience Requirements: | 3 Years |
| Salary: | Negotiable |
| Apply Procedure: | Apply through the link mentioned in the picture or click apply now button |
| Application Deadline: | 31 October, 2024 |
Apply Procedure:
Apply through the link mentioned in the picture or click apply now button
What is Customer Service Executive? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
A Customer Service Executive in Bangladesh is a role focused on assisting customers, managing inquiries, and resolving issues related to a company’s products or services. This position typically involves interacting with customers via phone, email, or chat to provide support, ensuring customer satisfaction, and maintaining a positive company image.
Responsibilities:
Customer Service Executives are responsible for answering customer queries, troubleshooting problems, handling complaints, and providing accurate information. They also need to document interactions, follow up on unresolved issues, and sometimes, upsell products or services.
Qualifications:
To get this job, candidates usually need a bachelor’s degree, often in business, communication, or a related field. Proficiency in English and Bengali, along with strong communication, interpersonal, and problem-solving skills, is crucial. Experience with customer relationship management (CRM) software is also beneficial.
Benefits:
This role offers valuable experience in customer interaction, communication, and problem-solving—skills that are transferable to many industries, including sales, marketing, and management. It provides a stepping stone for career growth into supervisory or managerial roles within customer service or other business areas. For fresh graduates, it’s an excellent entry-level position that builds practical skills and professional networks.
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