Kawasaki Hiring Service Manager | New Job Dhaka 2024
Job Description
Kawasaki – Service Manager Job Dhaka 2024 Details:
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| Code: | IA52K179 |
| Employer: |
Kawasaki |
| Post Name: | Service Manager |
| Job Location: | Dhaka |
| No. of Vacancies: | 2 |
| Job Type: | Full time |
| Job Category: | Commercial / Supply chain |
| Gender: | Male |
| Age Limitation : | Age at most 30 years |
| Educational Qualifications: | BSc/Diploma in Automobile/Mechanical Engineering from any Public universities or reputed Private Universities. |
| Experience Requirements: | – |
| Salary: | 60K – 80K |
| Apply Procedure: | Send your CV to the e-mail mentioned in the picture |
| Application Deadline: | 5th April, 2024 |
Apply Procedure:
Send your CV to the e-mail mentioned in the picture
What is Service Manager? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
According to Google, In the bustling business landscape of Bangladesh, where customer satisfaction is paramount and service excellence is highly valued, the role of a Service Manager holds significant importance. A Service Manager is responsible for overseeing the delivery of high-quality services to customers, ensuring that their needs are met efficiently and effectively. This role is crucial in maintaining customer loyalty, driving business growth, and fostering a positive reputation for the organization.
For individuals seeking employment opportunities in the service industry, a Service Manager job offers numerous benefits for career development. Firstly, it provides a platform to develop essential skills such as leadership, communication, problem-solving, and conflict resolution, which are highly transferable across industries. Service Managers also have the opportunity to gain insights into customer behavior, market trends, and service innovation, which can be invaluable for personal and professional growth.
The responsibilities of a Service Manager in Bangladesh are diverse and multifaceted. They involve overseeing the day-to-day operations of service teams, including customer service representatives, technicians, and support staff. Service Managers are responsible for ensuring that services are delivered in a timely manner, meeting quality standards, and exceeding customer expectations.
Key responsibilities of a Service Manager may include:
1. Developing and implementing service strategies to improve customer satisfaction and retention.
2. Hiring, training, and managing service personnel to ensure they have the necessary skills and resources to perform their duties effectively.
3. Monitoring service performance metrics, such as response times, resolution rates, and customer feedback, and taking corrective actions as needed.
4. Handling escalated customer issues and complaints, and resolving them in a timely and satisfactory manner.
5. Collaborating with other departments, such as sales, marketing, and operations, to coordinate service delivery and support business objectives.
Qualifications for a Service Manager job in Bangladesh typically include a bachelor’s degree in business administration, management, or a related field. Previous experience in a customer service or management role is often required, along with strong leadership, communication, and organizational skills. Additionally, knowledge of industry-specific regulations, standards, and best practices may be necessary, depending on the nature of the services being provided.
One of the key benefits of a Service Manager job is the opportunity for career advancement. Successful Service Managers often have the chance to move up the ranks within their organization, taking on roles such as senior management, director, or even executive positions. Additionally, a career in service management can provide financial rewards, job stability, and personal fulfillment, making it an attractive option for those who excel in the field.
In summary, a Service Manager job in Bangladesh offers much more than just overseeing service operations; it’s about leading teams, delighting customers, and driving business success. As stewards of service excellence and champions of customer satisfaction, Service Managers play a crucial role in shaping the service landscape and fostering economic growth in Bangladesh.
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