Job Description
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SSL WIRELESS Job Circular 2024 Details:
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Code: | IA54K 728 |
Employer: | SSL Wireless |
Post Name: | Customer Support Associate |
Job Location: | Dhaka |
No. of Vacancies: | 1 |
Job Type: | Full Time |
Job Category: | Customer Support / Call Centre |
Gender: | Male/Female |
Age Limitation : | – |
Educational Qualifications: | Graduation completed or Appeared |
Experience Requirements: | – |
Salary: | – |
Apply Procedure: | Apply through the mail mentioned in the picture. |
Application Deadline: | – |
Apply Procedure:
Apply through the mail mentioned in the picture.
What is Customer Support Associate ? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
According to Google, A Customer Support Associate in Bangladesh is a vital role within various industries, particularly in the booming IT and service sectors. This job involves assisting customers by resolving their queries, providing information about products or services, and ensuring a positive customer experience. It typically requires excellent communication skills, both in Bengali and English, as well as a customer-oriented mindset.
The benefits of this job are significant for career development. It offers a solid entry point into the corporate world, providing extensive training in customer service, problem-solving, and technical skills. This experience can pave the way for career advancement into supervisory roles, quality assurance, or even managerial positions within customer service or other departments.
Responsibilities of a Customer Support Associate include handling inbound and outbound calls, responding to emails and chats, documenting customer interactions, and escalating complex issues to higher-level support. Maintaining a professional demeanor and following company protocols are also crucial.
To qualify for this role, candidates typically need a high school diploma or equivalent, though a bachelor’s degree in business, communication, or a related field is often preferred. Proficiency in computer applications, excellent interpersonal skills, and the ability to work in a fast-paced environment are essential. Experience in customer service is an advantage but not always required, as many companies provide comprehensive training for new hires.
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সামাজিক সেবা হিসেবে আমরা চাকুরি প্রার্থীদের জন্য সর্বদা সর্বশেষ চাকুরির নিয়োগ বিজ্ঞপ্তি প্রকাশ করে থাকি, যা’ বিভিন্ন নির্ভরযোগ্য উৎস থেকে সংগ্রহ করা হয়। এছাড়াও, নিয়োগকর্তারা সরাসরি আমাদের সাইটে একাউন্ট রেজিস্ট্রেশন করার মাধ্যমে তাদের প্রতিষ্ঠানের চাকুরির বিজ্ঞপ্তি প্রচার করে থাকেন।
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