Vacancy Assistant Manager at Heaven Tourism Ltd | Job in Dhaka
Job Description
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Assistant Manager at Heaven Tourism Ltd Job Circular 2024 – Job in Dhaka Job Details:
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| Code: | SR55K 45 |
| Employer: | Heaven Tourism Ltd |
| Post Name: | Sales Executive |
| Job Location: | Dhaka |
| No. of Vacancies: | 01 |
| Job Type: | Full time |
| Job Category: | Customer Support/ Call Centre |
| Gender: | Male/ Female |
| Age Limitation : | – |
| Educational Qualifications: | Graduate/ Diploma |
| Experience Requirements: | 1-3 Years |
| Salary: | 16000-20000 |
| Apply Procedure: | Send Email Address mentioned in the picture |
| Deadline: | 30 June 2024 |
Apply Procedure:
Send Email Address mentioned in the picture
What is Assistant Manager ( Public Relation)? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
An Assistant Manager (Customer Support) job in Bangladesh involves overseeing customer service operations to ensure customer satisfaction and efficient problem resolution. This role includes managing a team of customer service representatives, handling escalated issues, and implementing strategies to improve service quality.
The benefits of this job include developing leadership and managerial skills, gaining experience in customer relationship management, and the potential for career progression to higher managerial positions. This role provides valuable insights into customer behavior and service management, essential for career advancement in customer service or operations management.
Responsibilities of an Assistant Manager (Customer Support) include supervising the customer support team, training and mentoring staff, addressing complex customer issues, monitoring service metrics, and ensuring compliance with company policies. This role also involves analyzing customer feedback to identify areas for improvement and collaborating with other departments to enhance the overall customer experience.
To qualify for this position, candidates generally need a bachelor’s degree in business administration, management, or a related field. Prior experience in customer service, strong leadership and communication skills, and proficiency in customer relationship management (CRM) software are crucial. Fluency in both Bengali and English is often required to effectively communicate with a diverse customer base in Bangladesh.
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