Vacancy Announcement at FIFOTech | New Job Circular 2024
Job Description
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FIFOTech – Customer Service Representative Job 2024 Details:
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| Code: | IA55K 311 |
| Employer: | FIFOTech |
| Post Name: | Customer Service Representative |
| Job Location: | Dhaka |
| No. of Vacancies: | 30 |
| Job Type: | Full time |
| Job Category: | Customer Support / Call Centre |
| Gender: | Male |
| Age Limitation : | – |
| Educational Qualifications: | HSC/Graduation |
| Experience Requirements: | – |
| Salary: | – |
| Apply Procedure: | Apply through the mail mentioned in the picture. |
| Application Deadline: | – |
Apply Procedure:
Apply through the main mentioned in the picture.
What is Customer Service Representative? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
According to Google, In Bangladesh, a Customer Service Representative (CSR) plays a vital role in maintaining customer satisfaction and fostering loyalty. This job involves handling customer inquiries, resolving complaints, and providing information about products and services. CSRs typically work in call centers, retail environments, or corporate offices.
The benefits of a CSR job in Bangladesh are substantial for career growth. It provides an excellent entry point into various industries, offering opportunities to develop communication and problem-solving skills. With experience, CSRs can advance to supervisory or managerial positions, or transition into specialized roles such as customer service training or quality assurance.
The primary responsibilities of a CSR include answering calls or emails, processing orders, handling returns, and maintaining records of customer interactions. They are also responsible for escalating complex issues to higher authorities and following up to ensure resolution.
To qualify for a CSR position in Bangladesh, candidates typically need a Higher Secondary Certificate (HSC) or a bachelor’s degree. Proficiency in both Bangla and English is crucial, along with strong interpersonal skills. Basic computer literacy and familiarity with customer service software are also advantageous. Employers often seek individuals with a positive attitude, patience, and the ability to handle stressful situations effectively.
jobmatchingbd.com ওয়েবসাইটে প্রকাশিত চাকুরির বিজ্ঞপ্তিতে, আবেদন ফি হিসেবে টাকা চাওয়া হয়ে থাকলে, অনুগ্রহ করে উক্ত চাকুরিটি নিজ দায়িত্বে যাচাই করে নিবেন। গুগল থেকে, প্রতিষ্ঠানের ওয়েবসাইট, ফোন নাম্বার, ঠিকানা ইত্যাদির মাধ্যমে যাচাই করে নিতে পারেন। আমাদের টিম সর্বদা সঠিক এবং নির্ভরযোগ্য মাধ্যম থেকে নিয়োগ বিজ্ঞপ্তি সংগ্রহ করার চেষ্টা করে থাকেন।
সামাজিক সেবা হিসেবে আমরা চাকুরি প্রার্থীদের জন্য সর্বদা সর্বশেষ চাকুরির নিয়োগ বিজ্ঞপ্তি প্রকাশ করে থাকি, যা’ বিভিন্ন নির্ভরযোগ্য উৎস থেকে সংগ্রহ করা হয়। এছাড়াও, নিয়োগকর্তারা সরাসরি আমাদের সাইটে একাউন্ট রেজিস্ট্রেশন করার মাধ্যমে তাদের প্রতিষ্ঠানের চাকুরির বিজ্ঞপ্তি প্রচার করে থাকেন।
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