Jr. Executive (Customer Service) | Young Labels Ltd. | Customer Service Job Circular 2024
Job Description
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Young Labels Ltd. – Customer Service Job Circular 2024 Job Details:
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| Code: | NT58K 274 |
| Employer: | Young Labels Ltd. |
| Post Name: | Jr. Executive (Customer Service) |
| Job Location: | Dhaka |
| No. of Vacancies: | — |
| Job Type: | Full time |
| Job Category: | Social Media Collected Jobs |
| Gender: | Male/Female Both |
| Age Limitation : | — |
| Educational Qualifications: | Bachelor/Masters Degree |
| Experience Requirements: | Freshers |
| Salary: | 15000 |
| Apply Procedure: | Send your CV to the e-mail mentioned in the picture |
| Application Deadline: | 07-09-24 |
Apply Procedure:
Send your CV to the e-mail address mentioned in the picture.
What is Jr. Executive (Customer Service)? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
A Jr. Executive (Customer Service) is responsible for managing customer interactions and ensuring a positive experience for clients. This entry-level role focuses on addressing customer inquiries, resolving issues, and providing support to enhance customer satisfaction and loyalty.
Responsibilities of a Jr. Executive (Customer Service) include handling customer calls, emails, or chats, addressing inquiries related to products or services, and resolving complaints effectively. They are responsible for documenting customer interactions, processing orders or requests, and escalating complex issues to higher-level staff. This role also involves providing product information, assisting with troubleshooting, and ensuring adherence to company policies and procedures.
To qualify for this position, candidates typically need a high school diploma or equivalent, although some positions may prefer a bachelor’s degree in business or a related field. Strong communication and interpersonal skills are essential, as well as problem-solving abilities and proficiency in using customer service software and tools. Prior experience in customer service or a similar role can be beneficial.
The benefits of this position in a career include gaining valuable experience in customer service and communication skills, which are transferable to many roles in various industries. This role offers opportunities for career advancement into higher-level customer service positions, such as Customer Service Manager or Specialist, and provides a foundation for roles in sales, marketing, or operations.
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