Call Center Executive | Need Bangladesh | Call Centre Job Circular 2024
Job Description
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Call Center Executive -Need Bangladesh Job Circular 2024 Job Details:
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| Code: | SR 58K533 |
| Employer: | Need Bangladesh |
| Post Name: | Call Center Executive |
| Job Location: | Dhaka |
| No. of Vacancies: | – |
| Job Type: | Full time |
| Job Category: | Customer Support/ Call Centre |
| Gender: | – |
| Age Limitation : | – |
| Educational Qualifications: | – |
| Experience Requirements: | – |
| Salary: | Negotiable |
| Apply Procedure: | Send your CV to the Email address mentioned in the picture |
| Application Deadline: | – |
Apply Procedure:
Send your CV to the Email address mentioned in the picture.
What is Call Center Executive? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
A Call Center Executive in Bangladesh typically works in customer service, handling inbound and outbound calls to assist clients with inquiries, complaints, or service requests. This role is crucial in industries like telecommunications, banking, and retail, where customer interaction is essential.
Job responsibilities include responding to customer queries, resolving issues, providing information about products or services, and maintaining records of customer interactions. Executives also need to handle high call volumes, follow communication scripts, and sometimes upsell or cross-sell products.
The benefits of this job include gaining valuable communication skills, problem-solving abilities, and experience in customer relationship management. It’s an entry-level position that can lead to higher roles in customer service, sales, or even management, making it a solid starting point for a career in these fields.
Qualifications typically required are a high school diploma or equivalent, though a bachelor’s degree is often preferred. Proficiency in English and Bengali, good communication skills, and basic computer literacy are essential. Prior experience in customer service can be an advantage, but many companies offer on-the-job training to new hires.
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