Executive, Call Center | Dotlines | Call Centre Job 2024
Job Description
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Dotlines – Call Centre Job 2024 Details:
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| Code: | IA 58K787 |
| Employer: |
Dotlines |
| Post Name: | Executive, Call Center |
| Job Location: | Dhaka |
| No. of Vacancies: | 1 |
| Job Type: | Full time |
| Job Category: | Customer Support / Call Centre |
| Gender: | Male/Female |
| Age Limitation : | – |
| Educational Qualifications: | Bachelor’s degree in any discipline; ongoing graduation students can also apply |
| Experience Requirements: | One year of relevant experience is preferred; freshers are also encouraged to apply |
| Salary: | – |
| Apply Procedure: | Apply through the mail mentioned in the picture. |
| Application Deadline: | 30 September, 2024 |
Apply Procedure:
Apply through the mail mentioned in the picture.
What is Executive, Call Center? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
According to Google, **Executive, Call Center Job in Bangladesh**
The role of an Executive in a Call Center in Bangladesh primarily involves managing customer interactions via phone, email, or chat. This position is crucial in ensuring customer satisfaction, resolving queries, and providing information about products or services. Key responsibilities include handling inbound and outbound calls, maintaining records of customer interactions, addressing customer complaints, and sometimes upselling or cross-selling services.
To qualify for this role, candidates typically need a minimum of a high school diploma, though a bachelor’s degree is often preferred. Proficiency in communication, especially in English and Bengali, basic computer skills, and the ability to handle customer queries with patience and professionalism are essential. Employers often look for individuals with strong interpersonal skills, problem-solving abilities, and a customer-centric attitude.
A career as an Executive in a Call Center offers several benefits. It provides an entry point into the corporate world, with opportunities for growth into supervisory or managerial roles. It can enhance communication skills, boost confidence, and provide experience in customer service—a valuable asset in various industries. Additionally, this job can offer financial stability with a competitive salary and potential performance-based incentives.
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