Customer Relationship Officer | Goodybro Limited | Customer Relationship Officer Job 2024
Job Description
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Goodybro Limited – Customer Relationship Officer Job 2024 Job Details:
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| Code: | NT 58K817 |
| Employer: | Goodybro Limited |
| Post Name: | Customer Relationship Officer |
| Job Location: | Dhaka |
| No. of Vacancies: | — |
| Job Type: | Full time |
| Job Category: | Social Media Collected Jobs |
| Gender: | Male/Female Both |
| Age Limitation : | — |
| Educational Qualifications: | — |
| Experience Requirements: | — |
| Salary: | — |
| Apply Procedure: | Send your CV to the e-mail mentioned in the picture |
| Application Deadline: | 30-09-2024 |
Apply Procedure:
Send your CV to the e-mail address mentioned in the picture.
What is Customer Relationship Officer? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
A Customer Relationship Officer (CRO) is responsible for managing and maintaining positive relationships between a company and its clients. Their main responsibilities include addressing customer inquiries, resolving complaints, and ensuring client satisfaction through effective communication. They also monitor customer feedback, develop strategies to improve service quality, and foster long-term relationships with clients. CROs often collaborate with sales, marketing, and support teams to ensure customers receive seamless service across all touchpoints.
To secure a role as a Customer Relationship Officer, candidates typically need a bachelor’s degree in business administration, marketing, or a related field. Strong communication and interpersonal skills are essential, as is the ability to handle customer issues professionally. Experience in customer service, sales, or a similar role is often preferred. Familiarity with CRM software and data analysis tools is also beneficial.
The role of a CRO offers valuable career benefits. It builds strong communication, problem-solving, and negotiation skills, which are transferable to many industries. It also provides opportunities for advancement into higher roles in customer service, sales management, or business development. This position is vital for enhancing customer loyalty, which directly impacts business growth, making it a critical role in any organization.
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