Job Description
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Genex Infosys Limited – New Job Circular 2024 Details:
We’re excited to share detailed information about the 2024 Customer Service Officer role at Genex Infosys Limited. Our goal is to present this information in a clear and accessible way, making it easy for you to navigate.
If you’re considering other career opportunities in government, banking, the private sector, military, NGOs, or various sales positions, we encourage you to explore our specialized categories.
Our priority is to keep you informed with the latest job listings tailored to your preferences and needs. We regularly update our website with current job openings to ensure you have the most up-to-date information. Let us help you explore this job advertisement and find the perfect position for you.
Code: | IA 59K685 |
Employer: |
Genex Infosys Limited |
Post Name: | Customer Service Officer |
Job Location: | Dhaka |
No. of Vacancies: | 1 |
Job Type: | Full Time |
Job Category: | Customer Support / Call Centre |
Gender: | Male/Female |
Age Limitation : | – |
Educational Qualifications: | Minimum High School Certificate (HSC) or equivalent |
Experience Requirements: | – |
Salary: | 10K to 12k. |
Apply Procedure: | Apply through the link mentioned in the picture. |
Application Deadline: | 2th October, 2024 |
Apply Procedure:
Apply through the link mentioned in the picture.
What is Customer Service Officer? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
According to Google, A Customer Service Officer (CSO) in Bangladesh plays a vital role in ensuring customer satisfaction by addressing inquiries, resolving issues, and providing information about products or services. This job is often found in industries like banking, telecommunications, retail, and e-commerce.
Responsibilities of a CSO include handling customer complaints, processing orders, offering solutions to client problems, and maintaining customer databases. They are also responsible for ensuring that customers receive timely and effective assistance, either over the phone, via email, or in person.
To pursue a career as a CSO, one generally needs at least a bachelor’s degree in business, management, or a related field. Strong communication skills, patience, problem-solving abilities, and proficiency in both Bengali and English are often required. Knowledge of customer relationship management (CRM) software can be an added advantage.
This job provides a solid career foundationas it develops essential skills like communication, conflict resolution, and multitasking. CSOs also have opportunities to move into higher roles such as customer service manager, operations manager, or even other departments like sales and marketing. The experience gained in this role can open doors to diverse sectors, offering long-term career growth.
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