Customer Support Executive | Rokomari Shop | Job Circular 2024
Job Description
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Rokomari Shop – Customer Support Executive Job Circular 2024 Job Details:
We’re excited to share with you the latest job listing for a Customer Support Executive role at Rokomari Shop for 2024. Our goal is to deliver this information in an easy-to-understand and accessible format, ensuring you can quickly find what you need. If you’re interested in exploring more job options, such as government positions, banking careers, private sector opportunities, military jobs, NGO vacancies, and various sales roles, we recommend visiting our categorized sections.
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Job Summary
| Code: | SB 61K553 |
| Employer: | Rokomari Shop |
| Post Name: | Customer Support Executive |
| Job Location: | Dhaka |
| No. of Vacancies: | – |
| Job Type: | Full Time |
| Job Category: | Customer Support / Call Centre |
| Gender: | Female |
| Age Limitation: | – |
| Educational Qualifications: | – |
| Experience Requirements: | – |
| Salary: | 10,000-12,000 |
| Apply Procedure: | Call to apply or click apply now button |
| Application Deadline: | 20-12-2024 |
Apply Procedure:
Call to apply or click apply now button
What is Customer Support Executive? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
According to Google In the Bangladesh, A Customer Support Executive (CSE) is a vital role in the customer service industry, ensuring customer satisfaction by addressing queries, resolving complaints, and providing product or service information. In Bangladesh, this role is prominent in sectors like telecommunications, e-commerce, banking, and IT-enabled services, where companies prioritize customer experience.
The job offers significant career benefits, including opportunities for skill development in communication, problem-solving, and customer relationship management. It can serve as a stepping stone for roles in sales, marketing, or managerial positions. The demand for skilled CSEs is growing due to the expanding service industry in Bangladesh, ensuring job stability and growth prospects.
Key responsibilities include handling inbound and outbound calls, responding to emails and live chats, managing complaints efficiently, and ensuring customers have a seamless experience. Executives may also document interactions, update customer records, and collaborate with other departments to resolve issues.
To qualify, candidates typically need at least an HSC or bachelor’s degree, along with proficiency in Bengali and English. Strong communication skills, patience, and familiarity with basic computer operations are essential. Experience in customer service is often preferred but not mandatory, making this role accessible to fresh graduates aiming to build a professional career.
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