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Implemented creative solutions for addressing customer concerns, ultimately increasing overall satisfaction ratings. • Collaborated with marketing team to develop targeted promotional campaigns for specific products and regions. • Enhanced team performance by conducting regular training sessions and sharing best practices among colleagues. • Exceeded quarterly sales targets consistently by utilizing strong negotiation skills to close deals effectively. • Regular checking of report customer complaint and ensure proper service • Providing Stock and Consumables data of operations and sales team to ensure • Escalate Field Service related issue to HR operation team for improve service quality.

Ensure recording of transactions into books of accounts and relevant books. • Ensure daily collection in respective banks and MFS channels. • Perform collection reconciliation and bank reconciliation. • Perform month closing activities and preparation of Financial Statements (monthly/yearly). • Support year-end audit. • Ensure Regulatory reporting compliances. • Support vendor and other payments as per policy.