Promise Agencies Ltd Hiring Call Center Officer | Customer Support Job in Dhaka 2025

Customer Support Call Centre
Dhaka
December 8, 2025
Full Time
Application deadline closed.

Job Overview

  • Date Posted
    December 8, 2025
  • Location
    Dhaka
  • Expiration date
    January 8, 2027
  • Experience
    1 Year
  • Gender
    Male and Female
  • Industry
    Private Company
  • Qualification
    Bachelor’s Degree (Honors)

Job Description

Apply Guideline

1.Register Once  2.Candidate Login  3.Create CV or Attach CV  4.Make CV – Video link as given on the menu 

To apply for this job, start by Clicking Here to create a candidate profile and update your CV. Then, click the ‘Apply Now‘ button.

Promise Agencies Ltd | Call Center Officer Job Details | Customer Support Job in Dhaka 2025:

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Code: SL EM 67K69
Employer: Promise Agencies Ltd
Post Name: Call Center Officer (Bangla Typing Expert)
Job Location:  Dhaka (Kallyanpur)
No. of Vacancies: 02
Job Type: Full Time
Job Category: Customer Support and Call Center
Gender: Male/Female
Age Limitation: 25 to 35 years
Educational Qualifications: Bachelor’s/Honors
Experience Requirements:  At least 1 year
Salary: Negotiable 
Apply Procedure: Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button
Application Deadline: 08 January 2026

Responsibilities & Context: 

We are looking for a dedicated and skilled Call Center Officer who is proficient in Bangla Typing to join our team. Unlike traditional CRM roles, this position specifically focuses on phone-based communication and client handling.

  • Handle inbound and outbound calls professionally to resolve client queries.
  • Provide excellent client service and maintain strong customer relationships via phone.
  • Perform accurate and fast Bangla and English typing as required during or after calls.
  • Maintain call logs and client information using Microsoft Excel.
  • Ensure effective client handling through clear and empathetic communication.

Educational Requirements:  

  • Bachelor/Honors
  • Bachelor’s Degree in any discipline (preferred).

Additional Requirements:

  • Age 20 to 35 years
  • Language Proficiency: Must be an expert in Bangla Typing and have good command over English typing.
  • Technical Skills: Must be proficient in Microsoft Excel.
  • Communication: Exceptional verbal communication skills with the ability to handle clients over the phone effectively.
  • Ability to work under pressure and meet deadlines.

Experience

  • At least 1 year
  • The applicants should have experience in the following business area(s): Travel Agent, Immigration and Education Consultancy Service, Call Center
  • Prior experience in a call center or customer service role is an advantage.

Apply Procedure:
Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button

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