Cikitsa International hiring Relationship Officer | Customer Support Job 2025

Customer Support Call Centre
Dhaka
December 15, 2025
Full Time
Application deadline closed.

Job Overview

  • Date Posted
    December 15, 2025
  • Location
    Dhaka
  • Expiration date
    January 15, 2027
  • Experience
    1 Year
  • Gender
    Female
  • Industry
    Private Company
  • Qualification
    HSC, Bachelor’s Degree (Honors)
  • Position Name
    Customer Relationship Officer

Job Description

Apply Guideline

1.Register Once  2.Candidate Login  3.Create CV or Attach CV  4.Make CV – Video link as given on the menu

To apply for this job, start by Clicking Here to create a candidate profile and update your CV. Then, click the ‘Apply Now‘ button.

Cikitsa International | Relationship Officer Job Details | Customer Support Job 2025 :

We’re thrilled to introduce the 2025 Relationship Officer Job Opportunity at Cikitsa International — designed to give you a clear, simple overview of everything you need to know before applying.

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At Cikitsa International, we’re committed to helping you stay informed with the latest job circulars, career news, and exclusive openings that match your qualifications and goals. Our site is updated daily with verified and trending job listings, making it easier for you to find the perfect job opportunity in your preferred industry.

Let us guide you through your job search journey — discover, apply, and grow your career with confidence!

Code: AN EM 67K135
Employer: Cikitsa International
Post Name: Relationship Officer
Job Location: Dhaka
No. of Vacancies: 02
Job Type: Full Time
Job Category: Customer Support / Call Center
Gender: Only Female
Age Limitation: 20 to 30 years
Educational Qualifications: Bachelor’s Degree (Honors)/ Higher Secondary
Experience Requirements: 1 to 5 years
Salary: Negotiable
Apply Procedure: Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button
Application Deadline: 15 January 2026

 

Key Responsibilities:

  • Provide end-to-end customer support for patients seeking medical treatment in international hospitals.
  • Manage inbound and outbound calls, messages, and email inquiries professionally and promptly.
  • Guide patients regarding treatment options, hospital selection, doctor appointments, travel arrangements, and treatment cost estimations.
  • Coordinate with international hospital partners, medical representatives, and service providers.
  • Maintain accurate records of patient cases, communications, and service updates in CRM systems.
  • Assist in preparing medical files, reports, and required documentation for international medical processing.
  • Ensure exceptional customer satisfaction by offering empathetic, accurate, and timely communication.
  • Follow up with patients throughout their medical journey and ensure smooth service delivery.
  • Support administrative tasks and the wider service team as required.

Education Requirements

  • Bachelor/Honors
  • Higher Secondary

Experience

  • 1 to 5 years
  • The applicants should have experience in the following business area(s): Travel Agent, Tour Operator, Healthcare Startup
  • Freshers are also encouraged to apply.

Additional Requirements

  • Age 20 to 30 years

Apply Procedure:

Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button

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