Lavender Convenience Store Ltd. Hiring Customer Service Associate | Customer Support Jobs 2025

Job Description

Apply Guideline

1.Register Once  2.Candidate Login  3.Create CV or Attach CV  4.Make CV – Video link as given on the menu 

To apply for this job, start by Clicking Here to create a candidate profile and update your CV. Then, click the ‘Apply Now‘ button.

Lavender Convenience Store Ltd. | Customer Service Associate Job Details | Customer Support Jobs 2025:

We’re excited to share complete details about the 2025 Customer Service Associate Job at Lavender Convenience Store Ltd., designed to help you clearly understand this excellent career opportunity. Our mission is to make your job search simple, transparent, and effective so you can easily access the information you need.

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At Lavender Convenience Store Ltd., we’re dedicated to keeping you updated with the latest job circulars, career news, and fresh job openings that match your skills and career goals. Our website is updated daily to bring you the most relevant and trending job opportunities, ensuring you never miss out on the perfect role.

Let us be your trusted guide in finding the best Customer Service Associate job for 2025 and achieving your professional success.

Responsibilities:

Customer Assistance:

• Greet customers warmly upon arrival and assist with any product-related inquiries.
• Offer product recommendations based on customer needs and preferences.
• Assist customers with locating items, explaining store layouts, and providing information about promotions or discounts.
• Ensure customers receive quick and efficient assistance, creating a positive store environment.

Handling Customer Complaints:

• Address and resolve customer complaints in a calm, professional, and courteous manner.
• Escalate complex issues to the Customer Service Supervisor or Store Manager when necessary.
• Follow up with customers to ensure issues are fully resolved and the customer is satisfied.

Product Knowledge and Store Policies:

• Develop and maintain a thorough understanding of store products, services, promotions, and policies to better assist customers.
• Ensure that all product information and promotional materials are clearly communicated to customers.
• Educate customers about store loyalty programs, discounts, and special offers.

Store Environment Maintenance:

• Keep the customer service desk area clean, organized, and well-stocked with necessary supplies.
• Ensure promotional signage, flyers and informational materials are up to date and visible.
• Support store-wide cleanliness and organization by assisting with tidying up the sales floor as needed.

Education Requirements:

• HSC
• Bachelor/Honors
• Masters

Additional Requirements:

• Age 18 to 35 years
  

Essential Skills:

• Customer-focused: A passion for providing top-notch customer service and ensuring customer satisfaction.
• Communication: Excellent verbal and written communication skills to interact with customers and team members.
• Problem-solving: Ability to resolve customer complaints and issues promptly and professionally.
• Multitasking: Ability to manage multiple tasks efficiently in a fast-paced environment.
• Attention to detail: Accuracy in transactions, product placement, and customer interactions.
• Teamwork: Ability to collaborate effectively with colleagues and store management.
• Patience and Empathy: Ability to remain calm and patient while assisting customers, especially during peak times.

Apply Procedure:
Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button

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