sakilshawon7

• Handled inbound and outbound customer communications for lubricant products. • Provided product information, order support, and after-sales service. • Supported sales activities through lead follow-up and dealer coordination. • Managed order processing, delivery follow-up, and payment coordination. • Maintained accurate customer and sales records using CRM systems

• Handled customer support and sales coordination for IoT products including VTS devices and dash cameras. • Provided technical assistance, product information, and after-sales support to clients. • Supported sales activities through lead follow-up, client communication, and product demonstrations. • Coordinated device installation, activation, troubleshooting, and service requests. • Maintained accurate customer, service, and sales records using CRM and support systems.

• Handled inbound customer service for Grameenphone subscribers as part of a specialized support team. • Resolved customer queries related to services, packages, billing, and technical issues. • Provided accurate information and effective solutions in compliance with service guidelines. • Logged customer interactions and service requests accurately in CRM systems. • Ensured high customer satisfaction by maintaining quality, compliance, and service standards.

* Provided inbound customer support to Grameenphone subscribers under Mass and Premium service segments. * Handled customer queries related to services, packages, billing, SIM issues, and technical support. * Delivered accurate information and solutions in compliance with Grameenphone service standards. * Logged and updated customer interactions, complaints, and service requests in CRM systems. * Maintained high customer satisfaction through professional communication and quality assurance adherence.

* Provided customer support to bKash users regarding account, transaction, and service-related issues. * Handled inbound calls and service requests following bKash policies and compliance guidelines. * Resolved customer complaints related to payment, wallet balance, PIN reset, and transaction errors. * Recorded and updated customer interactions and service cases accurately in CRM systems. * Ensured customer satisfaction through clear communication, security awareness, and quality service delivery.

• Managed field sales activities to promote company products and expand market coverage. • Built and maintained strong relationships with retailers and distributors. • Achieved sales targets through regular market visits, order collection, and follow-ups. • Ensured proper product availability, visibility, and merchandising at retail outlets. • Prepared daily sales reports and updated market information for management review.

• Managed field sales activities to promote company products and expand market coverage. • Built and maintained strong relationships with retailers and distributors. • Achieved sales targets through regular market visits, order collection, and follow-ups. • Ensured proper product availability, visibility, and merchandising at retail outlets. • Prepared daily sales reports and updated market information for management review.