Job Overview
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Date PostedFebruary 3, 2026
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Location
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Expiration dateMarch 3, 2027
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Experience3 Year
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GenderMale
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IndustryPrivate Company
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QualificationBSc
Job Description
Apply Guideline
1.Register Once 2.Candidate Login 3.Create CV or Attach CV 4.Make CV – Video link as given on the menu
To apply for this job, start by Clicking Here to create a candidate profile and update your CV. Then, click the ‘Apply Now‘ button.
A.K.Khan Telecom Ltd | Technical Support Engineer Job Details | Engineer Jobs in Bangladesh 2026:
We are happy to bring you full details about the Technical Support Engineer vacancy at A.K.Khan Telecom Ltd for 2026. Our purpose is to make job information simple, transparent, and useful for your career planning. If you’re also looking into opportunities in banking, government service, NGOs, private companies, or other sales positions, we invite you to browse our organized job categories. Our website is updated regularly with new listings to keep you informed. Let us help you review this role and move closer to your ideal job.
| Code: | AN EM 67K615 |
| Employer: | A.K.Khan Telecom Ltd |
| Post Name: | Technical Support Engineer |
| Job Location: | Dhaka |
| No. of Vacancies: | 02 |
| Job Type: | Full Time |
| Job Category: | Engineer and Architects |
| Gender: | Male |
| Age Limitation: | 23 to 35 years |
| Educational Qualifications: | BSC in Computer Science & Engineering, Electrical & Electronic Engineering |
| Experience Requirements: | At least 3 years |
| Salary: | Negotiable |
| Apply Procedure: | Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button |
| Application Deadline: | 03 March 2026 |
Responsibilities:
- 24/7 roster duty of monitoring and customer care.
- Provide professional and friendly support consistently via telephone, electronic help desk, and live chat with outstanding customer service skills and a dedication to the customer service experience.
- Respond promptly to customer inquiries.
- Check error emails and logs, analyze and escalate the criticality to the concerned department.
- Handle and resolve the customer`s inquiries and support on OS, HW, and SW promptly over the telephone, issue tickets in the CRM system, and close tickets after resolving the issue.
- Strong understanding of network layer & protocols, LAN, WAN, and related configurations.
- Ability to face new technological challenges and willingness to enhance existing skill set.
- Able to work in adverse situations.
- Handle and resolve customer complaints.
- Complain receive and ticketing.
- Provide technical support at the user end as per requirement.
- Ensure customer satisfaction regarding support & service.
- Tele sales/ Telemarketing.
- Provide service to walk-in clients.
- Customer relationship developments.
- Any other task assigned by the supervisor.
Educational Requirements:
- Bachelor of Science (BSc) in Computer Science & Engineering
- Bachelor of Science (BSc) in Electrical & Electronic Engineering
- Training/Trade Course:
Experience:
- At least 3 years
- The applicants should have experience in the following business area(s): ISP, Telecommunication
Additional Requirements:
- Age 23 to 35 years
- Have to be smart, good-looking, energetic, self-motivated, ambitious, friendly and open-minded.
- Time flexibility towards shifts and roster duty as per floor requirements.
- Have to have good command in English.
- Need to be skilled in computer (Operating System, MS Office, Internet, etc.)
- A pleasant and friendly attitude is a must.
- Interpersonal skills to interact with customers and team members.
Apply Procedure:
Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button
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