Quality Feeds Limited Hiring Jr. Officer/ Officer – Call Centre | Call Center Jobs in Dhaka 2026

Customer Support Call Centre
Dhaka
May 6, 2026
Full Time
Application ends: June 6, 2026
Apply Now

Job Overview

  • Date Posted
    May 6, 2026
  • Location
    Dhaka
  • Expiration date
    May 6, 2027
  • Experience
    1 Year
  • Gender
    Male and Female
  • Industry
    Private Company
  • Qualification
    Bachelor’s Degree (Honors)
  • Position Name
    Officer

Job Description

Apply Guideline

1.Register Once  2.Candidate Login  3.Create CV or Attach CV  4.Make CV – Video link as given on the menu 

To apply for this job, start by Clicking Here to create a candidate profile and update your CV. Then, click the ‘Apply Now‘ button.

Jr. Officer/ Officer – Call Centre Job Details | Quality Feeds Limited | Call Center Jobs in Dhaka 2026:

It’s our pleasure to provide you with a clear and detailed overview of the Jr. Officer/ Officer – Call Centre position at Quality Feeds Limited for 2026. We’ve organized the information to make your job search easier and more efficient. If you’re open to other career paths such as government, bank, private sector, NGO, or sales-related roles, you can explore our dedicated sections. We constantly refresh our job listings to keep you informed. Stay with us as we guide you through this opportunity and support your career goals.

Code: SL EM 68K378
Employer: Quality Feeds Limited
Post Name: Jr. Officer/ Officer – Call Centre
Job Location:  Dhaka
No. of Vacancies: —
Job Type: Full Time
Job Category: Customer Support Call Centre
Gender: Male/ Female
Age Limitation: 25 to 32 years
Educational Qualifications: Bachelor Degree 
Experience Requirements: 1 to 3 years
Salary: Negotiable
Apply Procedure: Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button
Application Deadline: 06 June 2026

Responsibilities & Context: 

Quality Feeds Limited is seeking a proactive and customer-focused Jr. Officer/ Officer – Call Centre to support our Marketing Department. The role involves regular communication with agents, farmers and customers to address queries, provide product information and ensure a high standard of service delivery. The position plays a key role in strengthening customer relationships and supporting field-level marketing operations.

  • Handle inbound and outbound calls with agents, farmers and customers in a professional manner
  • Respond to inquiries related to products, pricing, usage and availability
  • Coordinate closely with the Marketing Team to support campaigns, promotions and field activities
  • Maintain accurate records of customer interactions, feedback and complaints
  • Follow up on customer issues to ensure timely resolution
  • Provide guidance and basic technical information about feed products (training will be provided)
  • Support data collection for market insights and customer feedback analysis
  • Escalate complex issues to the relevant departments when necessary
  • Ensure high levels of customer satisfaction and relationship management
  • Assist in maintaining customer databases and call reports

Educational Requirements:  

  • Bachelor’s degree in Business Administration, Marketing, Agriculture or a related field

Experience:  

  • 1 to 3 years
  • The applicants should have experience in the following business area(s): Group of Companies, Manufacturing (FMCG), Agro based firms (incl. Agro Processing/Seed/GM)

Additional Requirements:  

  • Age 25 to 32 years
  • Strong communication skills in Bangla (mandatory) and basic English
  • Ability to handle high call volumes efficiently
  • Ability to coordinate with field teams and internal departments
  • Strong listening skills and patience in handling rural customer queries
  • Basic knowledge of MS Office (Excel, Word)Positive attitude and team-oriented mindset
  • Willingness to learn about poultry, livestock and feed products
  • Ability to work under pressure and meet targets

 Compensation & Other Benefits:  

  • Mobile bill,Gratuity,Performance bonus,Insurance
  • Salary Review: Yearly
  • Festival Bonus: 2
  • As per company Policy

Apply Procedure:
Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button

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