AP.com.bd Hiring E-Commerce Customer Support Executive | Customer Support Executive Job 2026

Customer Support Call Centre, Executive
Dhaka
August 4, 2026
৳12000 - ৳15000 / month
Full Time
Application ends: September 4, 2026
Apply Now

Job Overview

  • Date Posted
    August 4, 2026
  • Location
    Dhaka
  • Offered Salary
    ৳12000 - ৳15000 / month
  • Expiration date
    August 4, 2027
  • Experience
    1 Year
  • Gender
    Female
  • Industry
    Private Company
  • Qualification
    Bachelor’s Degree (Honors)

Job Description

Apply Guideline

1.Register Once  2.Candidate Login  3.Create CV or Attach CV  4.Make CV – Video link as given on the menu 

To apply for this job, start by Clicking Here to create a candidate profile and update your CV. Then, click the ‘Apply Now‘ button.

E-Commerce Customer Support Executive Job Details | AP.com.bd | ‍Customer Support Executive Job 2026:

We’re excited to introduce you to the E-Commerce Customer Support Executive opportunity at AP.com.bd for 2026, with all the important information presented in a simple and easy-to-read format. Whether you’re focused on sales roles or also exploring careers in banking, government, NGOs, private companies, or the defense sector, our categorized listings are here to help. Our site is updated frequently so you never miss new opportunities. Let us guide you through this job post and help you take the next step in your career.

Code: SL EM 68K724
Employer: AP.com.bd
Post Name: E-Commerce Customer Support Executive
Job Location:  Dhaka (Uttara Sector 4)
No. of Vacancies: 03
Job Type: Full Time
Job Category: Customer Support 
Gender: Only Female
Age Limitation: 22 to 24 years
Educational Qualifications: Bachelor/Honors
Experience Requirements: 1 to 3 years
Salary: 12000 – 15000 BDT
Apply Procedure: Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button
Application Deadline: 04 September 2026

Responsibilities & Context: 

Ap.com.bd is a growing E-commerce organization specializing in trendy and high-quality fashion accessories. We pride ourselves on delivering an excellent shopping experience — both online and offline — with fast support, engaging social media presence, and customer satisfaction at our core.

Job Summary

We are looking for a proactive, creative, and customer-focused individual to join our team as a Tele Sales & Customer Support Executive. You will be the voice of Ap.com.bd on our digital platforms — keeping our community safe, engaged, and informed while ensuring every customer gets prompt and friendly support.

Key Responsibilities

  • Handle inbound & outbound customer calls for sales and support.
  • Assist customers with product details, pricing, offers, and order placement.
  • Generate sales by converting leads and inquiries into confirmed orders.
  • Report trending issues and customer feedback to the marketing team.
  • Upsell and cross-sell products through leads when applicable.
  • Achieve daily/weekly/monthly sales targets and customer satisfaction goals.
  • Maintain proper customer records and update CRM system.
  • Assist in creating a friendly, interactive community space.
  • Handle customer inquiries via WhatsApp, email, and phone.
  • Handle inbound & outbound customer calls for sales and support.
  • Guide customers through product selection, ordering, and after-sales processes.
  • Solve issues related to delivery, product quality, and returns.
  • Provide after-sales support to ensure customer satisfaction
  • Maintain accurate records of customer queries and resolutions.
  • Update order status and follow up regularly
  • Follow up to ensure customer satisfaction.
  • Co-operate with different sales campaign.

Educational Requirements:  

  • Bachelor/Honors

Experience:  

  • 1 to 3 years
  • The applicants should have experience in the following business area(s): E-commerce,
  • E-commerce Startup, F-commerce

Additional Requirements:  

  • Age 22 to 24 years
  • Only Female
  • Experienced in tele sales and customer support will be preferred.
  • Strong verbal communication skills.
  • Strong written communication in Bangla & English.
  • Convincing ability and customer handling skill.
  • Fast typing and basic CRM knowledge.
  • Familiarity with Shopify, Facebook Shop, Instagram Shop, and online order management.
  • Ability to multitask and stay calm under pressure.
  • Friendly, patient, and problem-solving mindset.

Compensation & Other Benefits:  

  • Over time allowance,Performance bonus
  • Salary Review: Yearly
  • Lunch Facilities: Full Subsidize
  • Festival Bonus: 2
  • Growth opportunities in a fast-expanding E-Commerce Organization.
  • Supportive & creative work environment.
  • Internal Recruitment opportunities.

Apply Procedure:

Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button

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