BYSL Global Technology Group Hiring Customer Service Associate | Customer Service Associate Jobs 2026

Customer Support Call Centre
Dhaka
September 5, 2026
Full Time
Application ends: October 5, 2026
Apply Now

Job Overview

  • Date Posted
    September 5, 2026
  • Location
    Dhaka
  • Expiration date
    September 5, 2027
  • Experience
    1 Year
  • Gender
    Male and Female
  • Industry
    Private Company
  • Qualification
    Graduate Degree

Job Description

Apply Guideline

1.Register Once  2.Candidate Login  3.Create CV or Attach CV  4.Make CV – Video link as given on the menu 

To apply for this job, start by Clicking Here to create a candidate profile and update your CV. Then, click the ‘Apply Now‘ button.

Customer Service Associate Job Details | BYSL Global Technology Group | Customer Service Associate Jobs 2026:

We’re pleased to share complete and up-to-date details about the Customer Service Associate  role at BYSL Global Technology Group for 2026. Our aim is to present everything clearly, so you can quickly understand the opportunity. If you’re also considering careers in government, banking, private companies, the military, NGOs, or other sales positions, feel free to explore our specialized job categories. We regularly update our platform with the latest openings to help you stay ahead. Let us walk you through this vacancy and support you in finding the right career move.

Code: SL EM 68K817
Employer: BYSL Global Technology Group
Post Name: Customer Service Associate (Call Center)
Job Location:  Dhaka (Gulshan)
No. of Vacancies: —
Job Type: Full Time
Job Category: Customer Support
Gender: Male/Female
Age Limitation: —
Educational Qualifications: Graduation
Experience Requirements: At least 1 year
Salary: —
Apply Procedure: Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button
Application Deadline: 05 October 2026

Responsibilities & Context: 

BYSL Global Technology Group is looking for confident young Customer Service Associates to provide the highest level of quality service to customers, who will be able to handle inbound-outbound calls, social media queries, and provide outstanding customer service with strong communication skill and proficiency in both English and Bangla languages.

  • Answer queries, complaints or requests from existing and potential customers through calls and social media in both Bengali and English languages
  • Handle online sales and follow up until delivery
  • Provide accurate, valid and complete information using the right tools
  • Handle customer complaints, provide appropriate solutions to build long-term customer relationships
  • Refer unresolved customer grievances to designated persons using internal system for further investigation
  • Ensure customer satisfaction and an enjoyable experience in a professional manner
  • Other related tasks assigned by the management
  • Report time to time to concerned person for complicated issues

Employment Status:

  • The recruitment will be made on a short-term contractual service agreement basis for 4 months which is a renewable and permanent opportunity depending on the performance.

Educational Requirements:  

  • Graduation from any reputed institute with a good academic track record
  • Educational qualifications may be relaxed in the case of experienced candidates

Experience:

  • At least 1 year
  • The applicants should have experience in the following business area(s): Call Center

Additional Requirements:  

  • Minimum one-year job experience in call center or relevant field
  • Excellent communication skills
  • Good English and computer skills are required
  • Ability to work under pressure and handle multiple clients
  • Willingness to work on Fridays and other government holidays or extra hours when required

Compensation & Other Benefits:

  • Competitive Salary
  • Yearly Salary Review (for permanent employees)
  • Festival Bonuses (for permanent employees)

Apply Procedure:
Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button

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