AP.com.bd Hiring E-Commerce Customer Support Executive | Customer Support Executive Jobs 2026

Customer Support Call Centre, Executive
Dhaka
October 14, 2026
৳12000 - ৳15000 / month
Full Time
Application ends: November 14, 2026
Apply Now

Job Overview

  • Date Posted
    October 14, 2026
  • Location
    Dhaka
  • Offered Salary
    ৳12000 - ৳15000 / month
  • Expiration date
    October 14, 2027
  • Experience
    1 Year
  • Gender
    Female
  • Industry
    Private Company
  • Qualification
    Bachelor’s Degree (Honors)
  • Position Name
    Office Executive, Customer Support

Job Description

Apply Guideline

1.Register Once  2.Candidate Login  3.Create CV or Attach CV  4.Make CV – Video link as given on the menu 

To apply for this job, start by Clicking Here to create a candidate profile and update your CV. Then, click the ‘Apply Now‘ button.

E-Commerce Customer Support Executive Job Details | AP.com.bd | ‍Customer Support Executive Jobs 2026:

We’re excited to introduce you to the E-Commerce Customer Support Executive opportunity at AP.com.bd for 2026, with all the important information presented in a simple and easy-to-read format. Whether you’re focused on sales roles or also exploring careers in banking, government, NGOs, private companies, or the defense sector, our categorized listings are here to help. Our site is updated frequently so you never miss new opportunities. Let us guide you through this job post and help you take the next step in your career.

Code: SL EM 68K967
Employer: AP.com.bd
Post Name: E-Commerce Customer Support Executive
Job Location:  Dhaka (Uttara Sector 4)
No. of Vacancies: 02
Job Type: Full Time
Job Category: Customer Support 
Gender: Only Female
Age Limitation: 22 to 24 years
Educational Qualifications: Bachelor/Honors
Experience Requirements: 1 to 3 years
Salary: 12000 – 15000 BDT
Apply Procedure: Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button
Application Deadline: 14 November 2026

Responsibilities & Context: 

The Customer Support Executive at AP.com.bd will be responsible for providing professional and timely assistance to customers, responding to inquiries, handling complaints, and ensuring a positive customer experience. The role involves communicating with customers through phone calls, email, social media, and other communication channels, providing accurate information about products, services, orders, and delivery status.

  • Handle customer inquiries via WhatsApp, email, and phone.
  • Handle inbound & outbound customer calls for sales and support.
  • Guide customers through product selection, ordering, and after-sales processes.
  • Solve issues related to delivery, product quality, and returns.
  • Provide after-sales support to ensure customer satisfaction
  • Maintain accurate records of customer queries and resolutions.
  • Update order status and follow up regularly
  • Follow up to ensure customer satisfaction.
  • Cooperate with different sales campaigns.

Educational Requirements:  

  • Bachelor/Honors

Experience:  

  • 1 to 3 years
  • The applicants should have experience in the following business area(s): E-commerce,
  • E-commerce Startup, F-commerce

Additional Requirements:  

  • Age 22 to 24 years
  • Only Female
  • Experienced in tele sales and customer support will be preferred.
  • Strong verbal communication skills.
  • Strong written communication in Bangla & English.
  • Convincing ability and customer handling skill.
  • Fast typing and basic CRM knowledge.
  • Familiarity with Shopify, Facebook Shop, Instagram Shop, and online order management.
  • Ability to multitask and stay calm under pressure.
  • Friendly, patient, and problem-solving mindset.

Compensation & Other Benefits:  

  • Performance bonus, Over time allowance
  • Lunch Facilities: Full Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2
  • Growth opportunities in a fast-expanding E-Commerce Organization.
  • Supportive & creative work environment.
  • Internal Recruitment opportunities.
  • Learn and Skill development opportunities

.Apply Procedure:

Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button

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