Customer Care Executive Job in Dhaka at Hello Junior

Job Description

Apply Guideline

1.Register Once  2.Candidate Login  3.Create CV or Attach CV  4.Make CV – Video link as given on the menu 

To apply for this job, start by Clicking Here to create a candidate profile and update your CV. Then, click the ‘Apply Now‘ button.

Customer Care Executive Job in Dhaka – Hello Junior:

Hello Junior is inviting applications for the position of Junior Executive – Customer Care in Hazaribagh, Dhaka. This is a full-time opportunity for candidates interested in customer service, customer support, order management and customer relationship management.The Customer Care Executive Job in Dhaka offers three vacancies with a monthly salary of Tk. 15,000. Candidates with HSC, A Level or Bachelor’s/Honors qualifications are eligible to apply. Applicants should be comfortable handling customer calls, confirming orders, responding to customer inquiries and coordinating with internal teams.
The selected candidates will work at the company’s office from 10:00 AM to 6:00 PM, six days a week. The company also offers performance bonuses, two festival bonuses, yearly salary reviews and opportunities for career growth.
Interested candidates are encouraged to submit their CVs through email. Applicants can also submit a Video CV to demonstrate their communication and customer-handling abilities.

Employer:	Hello Junior
Position:	Junior Executive – Customer Care
Location:	Hazaribagh, Dhaka
Job type:	Full Time
Vacancies:	03
Experience:	–
Education:	HSC / A Level / Bachelor/Honors
Gender:	–
Age:	19–29 Years
Salary:	15,000 BDT
Application deadline:	11 December 2026
Apply Procedure:	Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button
Job code:	JN EM 69K39
Job Category:	Customer Support

About Hello Junior:

Hello Junior is a business operating in the wholesale, retail and export-import sectors in Bangladesh. The company is recruiting Junior Executives for its Customer Care department to support customer communication, order confirmation, delivery coordination and customer relationship management.
The organisation is looking for candidates who can communicate professionally with customers, respond to inquiries, manage order-related concerns and coordinate effectively with different departments.
This position provides an opportunity to gain practical experience in customer service, sales support and order management within a professional office environment.
Company Information:

• Company Name: Hello Junior
• Business Area: Wholesale / Retail / Export-Import
• Office Address: Road #11, House #50/1, Dhanmondi, Dhaka
• Official Website: https://www.hellojunior.xyz

Job Responsibilities:

The Junior Executive – Customer Care will be responsible for handling customer communications, managing orders and supporting daily customer service operations.
1. Customer Call Handling & Support

• Handle incoming customer calls promptly and professionally.
• Respond to customer inquiries about products, orders, delivery and available services.
• Provide accurate information and assistance to customers.
• Resolve customer complaints and issues over the phone.
• Maintain a polite, helpful and professional attitude during customer interactions.
• Ensure customer satisfaction through effective communication and problem-solving.

2. Order Confirmation & Management

• Contact customers to confirm their orders and verify delivery information.
• Follow up on pending, unconfirmed and hold orders.
• Coordinate with sales, packing and delivery teams to ensure smooth order processing.
• Contact customers regarding delivery-related issues.
• Assist customers with return, exchange and other order-related concerns.

3. Customer Relationship & Sales Support

• Maintain friendly and professional relationships with customers.
• Follow up with customers to resolve their concerns.
• Encourage repeat purchases through effective customer communication.
• Respond to customer inquiries received through social media and the company website when required.
• Support the sales team by providing necessary customer-related information.
• Perform additional responsibilities assigned by management.

Job Requirements:

Educational Qualifications and Experience:

• HSC
• A Level
• Bachelor’s/Honors

Experience:

• Candidates should be prepared to handle customer communication, order confirmation and customer support responsibilities

Technical Skills:

• Customer Care
• Customer Support
• Customer Service
• Customer Relationship Management
• Handling Customers
• Customer Support through Phone
• Computer Literacy
• Microsoft Excel
• Adobe Illustrator
• Adobe Photoshop

Additional Requirements:

• Age must be between 19 and 29 years.
• Applicants should be interested in customer service and customer relationship management.
• Candidates should be comfortable communicating with customers over the phone.
• Ability to coordinate with sales, packing and delivery teams is important.
• Applicants must be flexible and willing to undertake additional responsibilities assigned by management.

Salary and Benefits at Fujitech:

Compensation Package

• Monthly Salary: Tk. 15,000.
• Performance-based bonus.
• Two festival bonuses per year.
• Yearly salary review.
• Snacks and tea facilities.
• Career growth opportunities.
• Job confirmation and performance-based salary increments after three months, as mentioned in the job highlights.
• Positive working environment.

Opportunities to gain experience in customer relations, sales and inventory-related

How to Apply:

Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button

FAQs About Junior Executive – Customer Care Job in Dhaka:

Q1. What position is Hello Junior hiring for?
Answer: Hello Junior is hiring for the position of Junior Executive – Customer Care.
Q2. What is the monthly salary for this Customer Care Executive Job in Dhaka?
Answer: The monthly salary for this position is Tk. 15,000.
Q3. What educational qualifications are required for Hello Junior jobs?
Answer: Candidates with HSC, A Level or Bachelor’s/Honors qualifications are eligible to apply.
Q4.How many vacancies are available at Hello Junior?
Answer: There are three vacancies for the Junior Executive – Customer Care position.
Q5. What is the application deadline and how can candidates apply?
Answer: The application deadline is 11 December 2026. Interested candidates should email their CV

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